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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,944 Reviews

3,944 Reviews of Ferman BMW - Service Center

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February 03, 2025

Always a pleasure to first meet Jaime your service drive manager when I arrive. He is the best. Nick my service advisor is always kind and helpful. All employees I've dealt with are courteous and profes More

by ecrisorio14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Great support and facility. Robert was great support on coordinating the schedule and organizing service. More

by m.wierzchowski5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I live in Jacksonville, Fl. but was on trip at our condo at Innisbrook in Palm Harbor and my BMW X-5 was due for service . I called and made an appointment at Ferman BMW in Palm More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

If I could give a zero rating I would, Bmw has too many kids working in the back area as mechanics, I recently had a mechanic clear all the stuff from my computer that BMW did not do they work in the car More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The end result is what matters
January 31, 2025

Roy Landis and the Service department at Ferman BMW are great! We buy our BMWs at Ferman because of the excellent service department. More

by Dr Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Landis, Service
January 31, 2025

We buy our BMWs at Ferman because of the great service. We've been going there for over 20 years, since Dennis was the Service Manager, a long time. They seem to be much better than the BMW Dealership in More

by Dr Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Landis, Service
January 31, 2025

Nick is awesome. Informative, honest, responsive Very educational and explains things clearly and with no surprises More

by dpoposki
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
January 31, 2025

Nick Hawk is awesome and a big reason why I bring my car to the dealership More

by dpoposki
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
January 31, 2025

I had a great experience purchasing my new BMW from Ferman. I traveled a couple of hours as they were eager to put a deal together. Not so much at our local BMW dealership. More

by SFRISCEA
Recommend Dealer
Yes
Employees Worked With
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of the tech guys helped to set up the car. I can't remember his name but he was wonderful as well.
January 31, 2025

Roy is who I see in service. He has taken very good care of me. His customer service is awesome! More

by kayleigh.Goldenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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