Ferman BMW - Service Center

My BMW service rep is always very responsive to my requests and my car needs requests and my car needs More

Nick always does an amazing job. He is a great asset to your company. I always know that he will take the extra effort to make sure I am completely happy with the service performed He is a great asset to your company. I always know that he will take the extra effort to make sure I am completely happy with the service performed at Ferman. Always top notch and excellent! More

Staff are Polite and professional, friendly work done in timely manner, waiting room clean and comfortable timely manner, waiting room clean and comfortable More

Best BMW dealership hands down. I have owned 740i, 745i, 750i, M3 & M4 over a span of 18 yrs. and I live at least 45min to an hour away from this dealership but have always gone th I have owned 740i, 745i, 750i, M3 & M4 over a span of 18 yrs. and I live at least 45min to an hour away from this dealership but have always gone there driving past other BMW dealerships closer to where I live. More

An overall good experience. Service took a little longer than promised but we did not want to rush it. Service people are very helpful. Service took a little longer than promised but we did not want to rush it. Service people are very helpful. More

Great dealership. Jaime and all staff are very professional and helpful. Clean building. Highly recommend. Jaime and all staff are very professional and helpful. Clean building. Highly recommend. More

two items: 1. The hood on the car was not down, after car was serviced and I had to figure it out and put the hood down. Jeez..... 2. Mine is a Canadian car wi The hood on the car was not down, after car was serviced and I had to figure it out and put the hood down. Jeez..... 2. Mine is a Canadian car with Canadian warranty for service and yet I was told to pay upfront for servicing. When I called Canada they did reimburse me but told me the service dept should have known better and should have charged it through BMW. He said Canadian warranties are both Canada and US, while the US warranties are only for US. Not sure if I should return? Staff very friendly however. More

I don’t think they are really in touch with potential customers. They estimated $3000 to fix / replace my head unit in a 5 year ood vehicle and acted like it was filling it up with gas, so I found an aft customers. They estimated $3000 to fix / replace my head unit in a 5 year ood vehicle and acted like it was filling it up with gas, so I found an aftermarket alternative More

Excellent service and attention to detail. Very satisfied with all repairs. Staff attention in a timely matter. Very satisfied with all repairs. Staff attention in a timely matter. More

Once again Ferman BMW tried to over charge me from the original quote I signed. Please be aware original quote I signed. Please be aware More