4,022 Reviews of Ferman BMW - Service Center
Nice people. Sal in the service department was very pleasant. Salesperson Mary Keller is great. Sal in the service department was very pleasant. Salesperson Mary Keller is great. More
Ferman BMW service is fantastic. We took our new vehicle in for wheel damage for an insurance claim and they worked to get the parts in and repair done as fast as they can. With supp We took our new vehicle in for wheel damage for an insurance claim and they worked to get the parts in and repair done as fast as they can. With supply chain issues they even ordered parts from other dealers. More
Great experience I got an appointment quickly. My wait was short and sweet. Knowledgeable and skilled technicians. My wait was short and sweet. Knowledgeable and skilled technicians. More
Always willing to go above and beyond to help. Very courteous and honest. All my service is done at Ferman. Very courteous and honest. All my service is done at Ferman. More
Very professional and excellent customer service. Our advisor went above and beyond to make sure we had a great experience. I was happy the work ended up costing less than they estimated. Our advisor went above and beyond to make sure we had a great experience. I was happy the work ended up costing less than they estimated. More
What a friendly atmosphere at Ferman BMW from the moment I arrived I was greeted by by employees at the door and then at the service desk. Courtney was so helpful with my vehicle problem and when asked abo I arrived I was greeted by by employees at the door and then at the service desk. Courtney was so helpful with my vehicle problem and when asked about how long it would take to complete the repair she checked and told me about two and a half hours. Yep it was completed in just that time with a car wash. More
Great service. Car returned in promised time. Very professional and friendly staff. Never try to oversell me or push unwarranted service. Car returned in promised time. Very professional and friendly staff. Never try to oversell me or push unwarranted service. More