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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,018 Reviews

4,018 Reviews of Ferman BMW - Service Center

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March 27, 2022

The service was terrific! Thank you for getting me in and out so quickly! Very professional. More

by India daly
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Mazur
March 27, 2022

Always willing to go above and beyond to help. Very courteous and honest. All my service is done at Ferman. More

by awalt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Very professional and excellent customer service. Our advisor went above and beyond to make sure we had a great experience. I was happy the work ended up costing less than they estimated. More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Dropped off car in perfect working condition, now needs $6 to fix what was not broken when I dropped it off. Not happy More

by drobinson50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
March 24, 2022

What a friendly atmosphere at Ferman BMW from the moment I arrived I was greeted by by employees at the door and then at the service desk. Courtney was so helpful with my vehicle problem and when asked abo More

by challybeach
Recommend Dealer
Yes
Employees Worked With
Do mot know who the service person that conducted the service.
March 23, 2022

Great service. Car returned in promised time. Very professional and friendly staff. Never try to oversell me or push unwarranted service. More

by ebrennan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

The staff are nice, however the service has always taken longer than promised even with appointments made days before. And the car wash that they do leaves your vehicle sometimes dirtier than when you brou More

by steve@kathysmithcpa.com
Recommend Dealer
No
Employees Worked With
I have worked a different person each time.
March 22, 2022

Ferman BMW is the best! They have been servicing my BMW328i since 2016. Professional, helpful, and friendly, I have complete trust in the service advisors and mechanics at F More

by janrace24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Although the repair took several days longer than expected, Jamie was incredibly accommodating and kept me up to date on progress. More

by Loans123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

I took my sons car in for a timing issue. The did some work that cost me over 2k called me said it’s running great. My son gets in the car calls me, says “Dad it’s not right, it’s still shaki More

by Rog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Graziano
3.0
This rating includes all reviews, with more weight given to recent reviews.
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