Ferman BMW - Service Center

Always world-class service! Jamie always follows up, doesn’t miss any items mentioned, circles back as stated and communicates as promised. doesn’t miss any items mentioned, circles back as stated and communicates as promised. More

Was not very happy with my experience. My service advisor Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trip Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trips to Ferman, will not be back. More

Friendly, no pressure staff that went above and beyond with their customer service. They answered all my questions in a timely manner! with their customer service. They answered all my questions in a timely manner! More

Attentive service where they know your name and they always go out of their way to make sure your car is right the first time always go out of their way to make sure your car is right the first time More

Service there lives up to the Ferman name. I drive an hour to get service on my BMW at Ferman because I don’t trust anyone else to be honest with me hour to get service on my BMW at Ferman because I don’t trust anyone else to be honest with me More

They got me in right away and checked the tire over thoroughly and found nothing, also resetting the sensor that kept appearing on the dashboard. I always get wonderful service from Jamie! thoroughly and found nothing, also resetting the sensor that kept appearing on the dashboard. I always get wonderful service from Jamie! More

greatest service ever -they got me right in and fixed my car -they even washed it !!! car -they even washed it !!! More

Prioritized me in without notice and got me out and back on the road quickly. So grateful they listened to my situation and ensured I got immediate attention so my day went without disruption, and my car w on the road quickly. So grateful they listened to my situation and ensured I got immediate attention so my day went without disruption, and my car was given back clean on top of the quick and accurate services completed. Sal Graziano literally saved my day, please ensure he is thanked. More

Nick did a good job with keeping me informed on the progress of the service. progress of the service. More

Cesar was excellent. Really strives to make sure customers are helped out and thoroughly goes out of his way to make sure they are happy. customers are helped out and thoroughly goes out of his way to make sure they are happy. More