Ferman BMW - Service Center

The car went in for a recall, had no problems, Nick arranged for a Lyft driver to drive me home and pick me up upon completion arranged for a Lyft driver to drive me home and pick me up upon completion More

The most horrific “customer service” I have ever experienced at any dealership, including from the service manager himself. experienced at any dealership, including from the service manager himself. More

Scheduled my recall and it was completed as promised. Washed and vacuumed. Great service here. Offered a Lyft if I didn’t have a ride Washed and vacuumed. Great service here. Offered a Lyft if I didn’t have a ride More

Couldnt find my problem and then next day my serpentine belt busted 1300 dollars thanx belt busted 1300 dollars thanx More

Very friendly and efficient service! Cesar is great to work with and Alex is always attentive to our needs. work with and Alex is always attentive to our needs. More

The service advisor was Polite and explained the service performed. Ensured my understanding of work. performed. Ensured my understanding of work. More

Very happy with my service at BMW. Service advisor Jamie was very helpful, pleasant and professional. was very helpful, pleasant and professional. More

My tire pressures had dropped due to cold weather. Jamie reminded me my oil change was due. We got bot corrected on this visit. Very efficient! reminded me my oil change was due. We got bot corrected on this visit. Very efficient! More

My service was to replace a tire and a standard 15,000 mile check up. What impressed me was the professionalism when the service consultant, Courtney, had to recover from a mistake in ordering a wrong ti mile check up. What impressed me was the professionalism when the service consultant, Courtney, had to recover from a mistake in ordering a wrong tire size. Mistakes happen, but her quick acknowledgment and correcting of the error made the difference - she handled it beautifully. The car was also meticulously cleaned - a nice feature. Thanks Ferman. More

the personalized attention .. the Extra attention to the personalized attention .. the Extra attention to detail and perfection at all levels was most appreciated... Service manager showed exceptio the personalized attention .. the Extra attention to detail and perfection at all levels was most appreciated... Service manager showed exceptional Won't end friend Linus.. More