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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,939 Reviews

3,939 Reviews of Ferman BMW - Service Center

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February 28, 2021

Good communication etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc More

by SKIDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

I purchased my first BMW, an X5 (Diesel), in 2015 from Robert Chodorowski a Sales Associate, at Ferman BMW in Palm Harbor, Florida. Robert quickly made a favorable impression not only with his understandi More

by Michelle Nerney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage in Detailing, Christopher Sanborn Jr.
February 22, 2021

The service department has been great! They are busy but they treat you very well. My car had to be towed in because of a minor accident and the entire process was fast and seamless. More

by gretchendoane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Service work was well done. Chris kept me well informed of the process. Service parts department worked hard to obtain the only LiPo battery in the BMW supply chain in the US and get it shipped to the deal More

by Bobby K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sanborn Jr.
February 22, 2021

From NJ I needed service for loss pa A/C. Calling Ferman the woman answering quickly took all my info and got me booked quickly. I scheduled waiting for the car and learned my evaporator needed replacement. More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

My car displayed tire pressure warning signs on my dash. I made an appointment with Sal Graziano . He sent my car to the shop and one tire had a nail in it and others displayed low tire pressure. The pressu More

by MYROD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2021

Great service. Nice people, helpful techs. Service department has a secretary that makes appointments unlike Bert Smith BMW that I live close to. Very happy with Ferman and hope they acquire BMW St Pe More

by peter.arner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Annis
February 21, 2021

I can’t believe that my new car since 8/2020 is been in the shop three times going to number 4 when the parts again comes in...never had any issues before with different models....also some of the employee More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur
February 20, 2021

Very friendly, quick service. Very happy customer and always will be back. Clean dealership. Would recommend to everyone I know. Thank you very much for the service. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

I was the purchaser of a 540i and a complete maintenance package and Ferman service department has made good on their promise to fix anything, everytime. More

by drwellens2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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