Ferman BMW - Service Center

My instrument cluster left turn signal doesn’t work anymore on my 2015 BMW X5. The shop wanted to charge me $3300 to fix it. I decided not to pursue the repair. The shop still charged me $98 just to di anymore on my 2015 BMW X5. The shop wanted to charge me $3300 to fix it. I decided not to pursue the repair. The shop still charged me $98 just to diagnose the problem More

My wife and I have always been treated with care and fairly at the service department. They go the extra mile to address any issues and consider the cost factors as well. fairly at the service department. They go the extra mile to address any issues and consider the cost factors as well. More

Everyone that we dealt with was professional, courteous, and helpful. We highly recommend this dealership. We will definitely return to Ferman BMW in the future. and helpful. We highly recommend this dealership. We will definitely return to Ferman BMW in the future. More

Always polite, professional and handles all my problems and concerns with my car. Amazing customer service, Sal has been very helpful. My car unfortunately has been there more than once. and concerns with my car. Amazing customer service, Sal has been very helpful. My car unfortunately has been there more than once. More

Appreciate the courtesy and professionalism of the service as well as keeping me informed of the progress as work was being done. Wait area is great service as well as keeping me informed of the progress as work was being done. Wait area is great More

I posted 5 stars because Chris fit me in on a Sat. Purchased set of tires. I still need paperwork on tires as requested. When/how am I receiving tire warranty? Purchased set of tires. I still need paperwork on tires as requested. When/how am I receiving tire warranty? More

Cedar is always helpful and gets our vehicles in within a timely manner. He is a valuable asset to your company and we can’t thank him enough. timely manner. He is a valuable asset to your company and we can’t thank him enough. More

I came in to have my air conditioning fixed but the maintenance there found a slight leak in my rear differential and got it fixed thanks for the heads up maintenance there found a slight leak in my rear differential and got it fixed thanks for the heads up More

Everyone is always so professional and fantastic to work with. I wouldn’t go anywhere else, ever. Plus, They truly care about quality service and doing the right thing. with. I wouldn’t go anywhere else, ever. Plus, They truly care about quality service and doing the right thing. More

Cesar Tereso was able to work with me get my car serviced and exceed my expectations Cesar was the most professional service person I ever met and exceed my expectations Cesar was the most professional service person I ever met More