Ferman BMW - Service Center

Jamie was friendly, honest, knowledgeable and communicated very well. Will definitely continue to service my vehicle with her, and have recommended her to some others communicated very well. Will definitely continue to service my vehicle with her, and have recommended her to some others More

Just brought my 320i in for maintenance at Ferman . They are outstanding! Nick my personal service manager & crew the best! Beautiful waiting area ! Great coffee ☕ are outstanding! Nick my personal service manager & crew the best! Beautiful waiting area ! Great coffee ☕ More

Excellent service. Friendly customer service reps. I Excellent service. Friendly customer service reps. I will recommend this BMW dealer and service center. Will definitely recommend to friends and fam Excellent service. Friendly customer service reps. I will recommend this BMW dealer and service center. Will definitely recommend to friends and family. Thanks you. James Woodford More

Thank you Cesar and Jamie for always going the extra mile to insure everything is just right. I appreciate all your help with both our BMWs to insure everything is just right. I appreciate all your help with both our BMWs More

Wouldn’t buy anywhere else. Best dealership in the area. The staff is always friendly and service department updates you every step of the way. The staff is always friendly and service department updates you every step of the way. More

Jamie keeps me up to date on what is going on with my car's repair. I do not have to keep contacting her to see what is going on with the repair as she is always on top of it sending me text messages. Sh car's repair. I do not have to keep contacting her to see what is going on with the repair as she is always on top of it sending me text messages. She has great customer service skills!! More

Quick and easy process servicing my 2017 540i. Besides changing oil & was concerned about key fobs not working. Both were repaired & the car was washed immediately after the work was done. Since I did not changing oil & was concerned about key fobs not working. Both were repaired & the car was washed immediately after the work was done. Since I did not wait for work to be done, Cesar called me on cell phone ASA work was done. My husband & I both own BMWs & we are always pleased with service dept here. More

Great warranty service with a beautiful detail performed while the car was in for service. I purchased the extended tire protection at lease inception and the service department made the process simple and while the car was in for service. I purchased the extended tire protection at lease inception and the service department made the process simple and efficient when I needed to make a claim for a tire defect after 18 months driving the car. More

I appreciate the excellent service every time I come in for repairs/maintenance. I live almost an hour away; it is indeed worth the drive! for repairs/maintenance. I live almost an hour away; it is indeed worth the drive! More

Service and communication were good. Parts and labor are super high priced. Initially the dealership entirely missed a major problem in the diagnosis that cost $2,500 to repair. super high priced. Initially the dealership entirely missed a major problem in the diagnosis that cost $2,500 to repair. More