Ferman BMW - Service Center

Excellent service. Friendly customer service reps. I Excellent service. Friendly customer service reps. I will recommend this BMW dealer and service center. Will definitely recommend to friends and fam Excellent service. Friendly customer service reps. I will recommend this BMW dealer and service center. Will definitely recommend to friends and family. Thanks you. James Woodford More

Jamie keeps me up to date on what is going on with my car's repair. I do not have to keep contacting her to see what is going on with the repair as she is always on top of it sending me text messages. Sh car's repair. I do not have to keep contacting her to see what is going on with the repair as she is always on top of it sending me text messages. She has great customer service skills!! More

Thank you Cesar and Jamie for always going the extra mile to insure everything is just right. I appreciate all your help with both our BMWs to insure everything is just right. I appreciate all your help with both our BMWs More

Quick and easy process servicing my 2017 540i. Besides changing oil & was concerned about key fobs not working. Both were repaired & the car was washed immediately after the work was done. Since I did not changing oil & was concerned about key fobs not working. Both were repaired & the car was washed immediately after the work was done. Since I did not wait for work to be done, Cesar called me on cell phone ASA work was done. My husband & I both own BMWs & we are always pleased with service dept here. More

I appreciate the excellent service every time I come in for repairs/maintenance. I live almost an hour away; it is indeed worth the drive! for repairs/maintenance. I live almost an hour away; it is indeed worth the drive! More

Great warranty service with a beautiful detail performed while the car was in for service. I purchased the extended tire protection at lease inception and the service department made the process simple and while the car was in for service. I purchased the extended tire protection at lease inception and the service department made the process simple and efficient when I needed to make a claim for a tire defect after 18 months driving the car. More

Service and communication were good. Parts and labor are super high priced. Initially the dealership entirely missed a major problem in the diagnosis that cost $2,500 to repair. super high priced. Initially the dealership entirely missed a major problem in the diagnosis that cost $2,500 to repair. More

Cesar has been a great help taking care of my Z3. I purchase this car used and he has taken good care of it ever since purchase this car used and he has taken good care of it ever since More

Great service, excellent facility. Cesar was very attentive and informative. I will definitely be back to Ferman BMW for service and potentially when it’s time to purchase another BMW attentive and informative. I will definitely be back to Ferman BMW for service and potentially when it’s time to purchase another BMW More

Never had a bad experience. Your staff have been exceptional throughout this pandemic. You really care about your customers. Thanks, I appreciate all you done for me. exceptional throughout this pandemic. You really care about your customers. Thanks, I appreciate all you done for me. More