Ferman BMW - Service Center

I had to take my car in for service a few days back. Ferman BMW always provides exceptional customer service each time I come. They are truly the best in the Tampa Bay area. Ferman BMW always provides exceptional customer service each time I come. They are truly the best in the Tampa Bay area. More

Sal went above and beyond and made things work in the service department faster than I can even believe. He communicates with you and keeps you informed. Thanks Sal your the best!!! service department faster than I can even believe. He communicates with you and keeps you informed. Thanks Sal your the best!!! More

Always, excellent service! Quick and efficient! Clean facilities and friendly people! I gave always been satisfied with this location. I would highly recommend Ferman BMW service department. facilities and friendly people! I gave always been satisfied with this location. I would highly recommend Ferman BMW service department. More

I needed to have an air bag replaced due to a recall. The technician who did the work was courteous, professional, and on time. I was totally satisfied with the quality of work and customer service. technician who did the work was courteous, professional, and on time. I was totally satisfied with the quality of work and customer service. More

I have purchased two BMWs from Furman and received great service and very good price. I have both my 740 and X5 serviced at the dealership and have only excellent results. Caesar is extremely professional a service and very good price. I have both my 740 and X5 serviced at the dealership and have only excellent results. Caesar is extremely professional and makes sure you know what has been done with your vehicles.5 STARS More

Sal was incredibly helpful. He was so busy but made sure to check in with me a couple times to update me on the progress. Great experience to check in with me a couple times to update me on the progress. Great experience More

Top notch service and professionalism from start to finish! Check-in was easy and on time, and the service was finished within the time frame promised. finish! Check-in was easy and on time, and the service was finished within the time frame promised. More

Horrible service. You can text damages to approve but you cannot answer 1 call. When I asked i was told he was too busy to talk. Horrible experience cannot answer 1 call. When I asked i was told he was too busy to talk. Horrible experience More

Too expensive. The labor to install the plastic intake charge plate was outrageous. Next time I will buy original equipment parts on line. Unfortunately I researched after the work done. The Bosch spark p charge plate was outrageous. Next time I will buy original equipment parts on line. Unfortunately I researched after the work done. The Bosch spark plugs and ignition coils I bought from you and I did the work. Took me 45 minutes. More

Was very happy with my first routine service experience at Ferman BMW. I was provided a clean loaner, the service area itself was very clean and well stocked with coffee and refreshments as well as a wide at Ferman BMW. I was provided a clean loaner, the service area itself was very clean and well stocked with coffee and refreshments as well as a wide variety of snacks. The service advisor was excellent and was able to complete the service within the time promised. More