Ferman BMW - Service Center

The service department has been great! They are busy but they treat you very well. My car had to be towed in because of a minor accident and the entire process was fast and seamless. they treat you very well. My car had to be towed in because of a minor accident and the entire process was fast and seamless. More

My car displayed tire pressure warning signs on my dash. I made an appointment with Sal Graziano . He sent my car to the shop and one tire had a nail in it and others displayed low tire pressure. The pressu I made an appointment with Sal Graziano . He sent my car to the shop and one tire had a nail in it and others displayed low tire pressure. The pressure was corrected and I later had my tire repaired in an offsite repair shop. Ferman serviced my car satisfactorily and Sal coordinated the procedure successfully as usual. More

From NJ I needed service for loss pa A/C. Calling Ferman the woman answering quickly took all my info and got me booked quickly. I scheduled waiting for the car and learned my evaporator needed replacement. the woman answering quickly took all my info and got me booked quickly. I scheduled waiting for the car and learned my evaporator needed replacement. Sal G worked with my warranty company to gain approval for significant coverage. Ferman had no loaner cars available and I had trouble finding an immediate rental car. Sal got me a Lyft ride home to Clearwater. Car was ready next evening. When I picked up with another Lyft ride, I found the A/C totally fixed, my car washed and my internal clock corrected to right time! On top of that my bill came in lower than the estimate. Sal Graziano is an excellent rep, and your service staff is great! I’ll be back! More

Great service. Nice people, helpful techs. Service department has a secretary that makes appointments unlike Bert Smith BMW that I live close to. Very happy with Ferman and hope they acquire BMW St Pe department has a secretary that makes appointments unlike Bert Smith BMW that I live close to. Very happy with Ferman and hope they acquire BMW St Pete ASAP. More

I can’t believe that my new car since 8/2020 is been in the shop three times going to number 4 when the parts again comes in...never had any issues before with different models....also some of the employee the shop three times going to number 4 when the parts again comes in...never had any issues before with different models....also some of the employee working at the loaner car are not been pleasant at all, is been a lot of change lately...it is really sad that these is happening. More

Very friendly, quick service. Very happy customer and always will be back. Clean dealership. Would recommend to everyone I know. Thank you very much for the service. always will be back. Clean dealership. Would recommend to everyone I know. Thank you very much for the service. More

I was the purchaser of a 540i and a complete maintenance package and Ferman service department has made good on their promise to fix anything, everytime. package and Ferman service department has made good on their promise to fix anything, everytime. More

Service dept. has priced itself too high , they now charge $ 174 .00 per hour for labor . Most shops charge half of that or less . I will not be returning charge $ 174 .00 per hour for labor . Most shops charge half of that or less . I will not be returning More

Excellent customer service, service completed in a timely manner, great communication throughout the process. Repairs all completed to a high spec and car available before expected completion manner, great communication throughout the process. Repairs all completed to a high spec and car available before expected completion More