Ferman BMW - Service Center

The crew at Ferman BMW were great in getting my car in and out for service repairs and some routine maintenance. Jamie and Stephania were especially helpful, knowledgeable, friendly and responsive. and out for service repairs and some routine maintenance. Jamie and Stephania were especially helpful, knowledgeable, friendly and responsive. More

Great service. Sal is always so helpful and accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. More

Just keep up the good work that you all are doing over there and don't stop that customer service is very good also as well. there and don't stop that customer service is very good also as well. More

My light still comes on that says to service engine which I already did with you. Everyone was nice and helpful. Jamie got back to me everytime I already did with you. Everyone was nice and helpful. Jamie got back to me everytime More

As bad as it gets. No masks were worn by several individuals including management, estimated cost were Sky High, and services recommended unnecessarily. I won't be back. individuals including management, estimated cost were Sky High, and services recommended unnecessarily. I won't be back. More

Sal was very thorough and followed thru. The greeters were very professional as well. They also provided a loaner which helped since I need my car for work. were very professional as well. They also provided a loaner which helped since I need my car for work. More

Great service and very friendly staff after first three visits. Service advisor, Sal, has been helpful and communicates clearly via phone, text or email. Has become our go-to place for servicing our 435i. visits. Service advisor, Sal, has been helpful and communicates clearly via phone, text or email. Has become our go-to place for servicing our 435i. More

Very happy with the service Cesar provided. Car was in for a few recalls, he helped me out with a loaner car since it was going to be a few days. I'll be taking my car here for service now. for a few recalls, he helped me out with a loaner car since it was going to be a few days. I'll be taking my car here for service now. More

Great customer service from Cesar. If the repair solves the problem, I’ll be a very happy camper. And wash and shine was nice little extra. the problem, I’ll be a very happy camper. And wash and shine was nice little extra. More

Was extremely satisfied with Rosina! However, I was very disappointed that the sales manager did not come over and introduce himself to my husband and I. I have over 21 years of management and I’ve always t disappointed that the sales manager did not come over and introduce himself to my husband and I. I have over 21 years of management and I’ve always taken time to introduce myself to clients. More