Ferman BMW - Service Center

Excellent service as always, they’ve made a lot of good changes to make sure everyone is safe. Nick was very helpful and honest about what my car needed and what needed to be addressed. changes to make sure everyone is safe. Nick was very helpful and honest about what my car needed and what needed to be addressed. More

Ferman always does a great job! The car always comes back in a timely manner and is always very clean and the staff is always friendly and accommodating. back in a timely manner and is always very clean and the staff is always friendly and accommodating. More

Jamie is an outstanding Service advisor- for critical service the appointment was scheduled quickly, a great loaner vehicle was provided, the service was a great value with discounts applied, frequent se service the appointment was scheduled quickly, a great loaner vehicle was provided, the service was a great value with discounts applied, frequent service updates were sent, and the dealership has a clean comfortable wait area. Ferman always does an excellent job servicing my car. More

Service was performed as described and in a timely manner. Service representative also noted upcoming services that could be performed while I waited as well. manner. Service representative also noted upcoming services that could be performed while I waited as well. More

Everything went very well. I am totally pleased Sal took care of everything. When they didn't have a loaner available, he helped me get with Brian Crosato. He was able to provide a 4 series. It w Sal took care of everything. When they didn't have a loaner available, he helped me get with Brian Crosato. He was able to provide a 4 series. It was prefect, except for the red seats :) More

Team was good and responded quickly. Required shipping Team was good and responded quickly. Required shipping of two cars. My only issue was more with the shipping company as it took a while to get the Team was good and responded quickly. Required shipping of two cars. My only issue was more with the shipping company as it took a while to get the cars shipped. More

Your service department was very disappointing on the work and workmanship that was done on my vehicle ! I spent a lot of money at your dealership on my vehicle a lot of money to me is a paycheck to pay work and workmanship that was done on my vehicle ! I spent a lot of money at your dealership on my vehicle a lot of money to me is a paycheck to paycheck I wish I could just come in there and buy a brand new car and not worry about it but I’m not one of the rich ones in Palm Harbor !! Your service advisor and your service department is a rip off very disappointed on how a dealership operates I will never ever come to your dealership again I will never ever recommend your dealership to anybody ! Nick your service advisor and your service manager should be ashamed of themselves how they took care of me on the work that was done on my vehicle totally ripped me off . Thank you for asking me to do this survey which I don’t matter to you because it’s just gonna go in the trash ! Paul amato More

Great service department! Jimmy Whaley is friendly, professional and efficient! Easy to make appointment. Why do you need so many words? I already said what I wanted to say professional and efficient! Easy to make appointment. Why do you need so many words? I already said what I wanted to say More

Very professional and polite. Very easy transaction. Very knowledgeable with no pressure. Will refer them to all my friends.. Very convient location with great hours. knowledgeable with no pressure. Will refer them to all my friends.. Very convient location with great hours. More