Ferman BMW - Service Center

My experience with your Service Department, specifically, Sal Graziano, was again “5-Star”. Sal handled each job, expeditiously and professionally. He made a point of contacting me, each time a service was d Sal Graziano, was again “5-Star”. Sal handled each job, expeditiously and professionally. He made a point of contacting me, each time a service was done, and then when the job was complete. More

Extremely unique and gratifying experience. Personable, thorough, decisive. He and Brian Pelletier went the extra mile, way beyond expectation. I'm impressed with the service tech offering an analysis that thorough, decisive. He and Brian Pelletier went the extra mile, way beyond expectation. I'm impressed with the service tech offering an analysis that is detailed but defined. Thank Ferman. More

Awesome door to door service! The coordination for the service was seamless . Appreciated that during this time I didn’t have to go into the dealership. Well done!! service was seamless . Appreciated that during this time I didn’t have to go into the dealership. Well done!! More

I purchased 2 vehicles at this dealership and salesman Tom is excellent, very courteous attentive and knowledgeable. He also followed up with me after I purchased my car to make sure everything is going w Tom is excellent, very courteous attentive and knowledgeable. He also followed up with me after I purchased my car to make sure everything is going well and my needs are met. I will never go anywhere else to buy a car More

I come from The Disney Corporation and was a Die Hard Dimmitt customer. I know svc and Cesar exceeded any of my expectations. Bravo! MF Dimmitt customer. I know svc and Cesar exceeded any of my expectations. Bravo! MF More

Excellent service Caesar is a great service adviser very helpful and very friendly I have been coming to this dealership over 10 years this is my 3rd car I purchased here. I hope the bagels will be back s helpful and very friendly I have been coming to this dealership over 10 years this is my 3rd car I purchased here. I hope the bagels will be back soon 😊 More

Thank you Cezar for a great service, This BMW location is few steps ahead of st Pete location... I have purchased a car here before, also recommended this location to a friend, resulting in a purchase of an few steps ahead of st Pete location... I have purchased a car here before, also recommended this location to a friend, resulting in a purchase of an SUV. More

Danielle was amazing. Turning in my lease was very easy and went quickly and smoothly. I had my X5 for three years with no issues. Everything was great. and went quickly and smoothly. I had my X5 for three years with no issues. Everything was great. More

Ferman BMW successfully “pivoted” their vehicle servicing during the COVID-19 quarantine by instituting safe concierge service for vehicle pickup and return to my home. I have purchased and serviced BMW veh during the COVID-19 quarantine by instituting safe concierge service for vehicle pickup and return to my home. I have purchased and serviced BMW vehicles at Ferman since moving to Florida in 2013 and this was truly “white glove” service. More

Great people who always handle pressure and and always try to find a solutions... awesome atmosphere, friendly and very helpful salesmen and extremely professional service. try to find a solutions... awesome atmosphere, friendly and very helpful salesmen and extremely professional service. More