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4,086 Reviews of Ferman BMW - Service Center
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February 28, 2020
I Had a fantastic experience both Cesar and David insured everything was taken care of. Would highly recommend and will surely be back for future car needs! everything was taken care of. Would highly recommend and will surely be back for future car needs! More
by Jesskowaleski
Verified Customer
February 28, 2020
Great service Every body involved was professional and courteous. They all took time to listen and did not rush anything. The job done was great and I left pleased Every body involved was professional and courteous. They all took time to listen and did not rush anything. The job done was great and I left pleased with everything. More
by marcusschmiedt
Employees Worked With
February 27, 2020
Great experience with valet service. such a convenient way to get car serviced. Pick up was on time and delivered as promised. Love Ferman BMW way to get car serviced. Pick up was on time and delivered as promised. Love Ferman BMW More
by ASALES1948
Employees Worked With
not sure who was responsible
February 27, 2020
Jimmy is 5* James has been a pleasure to deal with. He keeps me up to date on the progress and makes sure everything is done right. And he has gone to bat for me James has been a pleasure to deal with. He keeps me up to date on the progress and makes sure everything is done right. And he has gone to bat for me with the insurance company on more than one occasion. More
by adxsimi42
Employees Worked With
Jimmy Whaley
February 26, 2020
Vehicle broke down 2 days after service The ad said World Class Multi-Point inspection, but failed to test the alternator which left me stranded on on the side of the interstate two days lat The ad said World Class Multi-Point inspection, but failed to test the alternator which left me stranded on on the side of the interstate two days later. You found 2 other discrepancies with the car costing almost $5000, I assume the battery and alternator are not part of the World Class inspection. More
by VSAPORITO
Employees Worked With
Salvatore
February 26, 2020
Buying my vehicle was an easy and great experience. Alex was patient and knowledgeable. I appreciated all his help and would recommend him to anyone. was patient and knowledgeable. I appreciated all his help and would recommend him to anyone. More
by kristafox70
Employees Worked With
Alex Senko
February 25, 2020
They were serious about making me happy. I was able to get all my questions answered and handled. Only downfall was that my sales associate wasn’t attentive nor was he invested in building a relationship get all my questions answered and handled. Only downfall was that my sales associate wasn’t attentive nor was he invested in building a relationship with me. He just wanted to get the car sold and get me out. More
by REGINEBRUNACHE
Employees Worked With
Other Employees :
Alex Senko, Brandy Kennedy, Jimmy Whaley, Phil Bennis
February 24, 2020
Needs help! Customer service should come first. You are not doing customer a favor by helping them. Cesar and jimmy only two guys you have that are worth a xxxx in service ! not doing customer a favor by helping them. Cesar and jimmy only two guys you have that are worth a xxxx in service ! More
by NIK.MANIAS
February 24, 2020
Met and worked with Sal. Loaner was ready and I got in and out. Great service and experience for first oil change. Would go back and out. Great service and experience for first oil change. Would go back More
by kevinjmcdonaldpa
Employees Worked With
