Back

Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,967 Reviews

3,967 Reviews of Ferman BMW - Service Center

Sort by
June 30, 2019

Excellent service Always excellent service with Nick Hawk and service director Brian Pelletier. This is my second BMW from Ferman and these guys have always handled More

by eric.lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur, Phil Bennis, Paul Scaglione
Jul 02, 2019 -

Ferman BMW responded

Thank you for your review!

June 27, 2019

.started out rough but finished strong!!great job! I worked with olta..she did her job right.got a few defective parts in causing some major delays with my truck.but after all was said and done she did More

by Joey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olta
Jul 02, 2019 -

Ferman BMW responded

Thank you for your review!

June 26, 2019

Service Center Rocks I have only received top notch service from MINI of Tampa Bay! My service and recommended service is always explained to me. Any costs covered or not More

by Jean Corrente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney at the service desk. She's great!, Ryan George , Paul Scaglione
Jul 02, 2019 -

Ferman BMW responded

Thank you for your review!

June 24, 2019

Best experience so far at this service center. Quality of work was great, Nick was able to highlight the issues and helped me get out quickly and kept me posted on any issues with the car via text. More

by HOODIMAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Ferman BMW responded

Thank you for your review!

June 24, 2019

Always great service Anytime I go into Ferman Mini dealer for service, they do a great job. My battery had died in Bradenton and they coordinated a jump so I could get int More

by gharky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Kennedy
Jul 02, 2019 -

Ferman BMW responded

Thank you for your review!

June 23, 2019

Service Cesar is very professional and always keeps me update on status of car. Kenneth was my salesperson and was AMAZING as well. I live in St Pete and was More

by hmelendez55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Russell
Jul 02, 2019 -

Ferman BMW responded

Thank you for your review!

June 23, 2019

Service Never updated on what was wrong with gas tank. They just decided to replace tank. . Prices were higher than quoted because they originally only includ More

by shortiequinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Jul 02, 2019 -

Ferman BMW responded

Thank you for your review!

June 23, 2019

Fast Service I came in to have my tires checked because of a pressure warning light. The service check in young man found a nail right away. They replaced my tire More

by janet9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Jul 02, 2019 -

Ferman BMW responded

Thank you for your review!

June 19, 2019

you only had one job I came in for tire rotation. As soon as I left your premises my TPS indicated low pressure. Once home I checked the tires. The 2 rear tires, spe More

by remymak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

June 19, 2019

Great Service I came in needing 4 things repaired. When I picked up my car everything was completed to my satisfaction. My car was washed and the loaner car was fan More

by Cprsr1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Ferman BMW responded

Thank you for your review!

...
297
...