Ferman BMW - Service Center

Service AC NOT working Worked with me to get service completed . Had the convertible top repaired and then the AC compressor replaced. The Ballet gentleman a pleasure to be Worked with me to get service completed . Had the convertible top repaired and then the AC compressor replaced. The Ballet gentleman a pleasure to be around. Very professional and great job. Recommend him always think you More

Oil service and fix an annoying rattle. Service made sure that I was continuously appraised of the work being done on my car. Very knowledgeable, courteous and helpful from start to finish. Service made sure that I was continuously appraised of the work being done on my car. Very knowledgeable, courteous and helpful from start to finish. More

Service experience and ordered A new X5 Always a pleasant experience. Sales team treats you with respect. It’s never like the average car dealership. I actually enjoy car shopping. Continue Always a pleasant experience. Sales team treats you with respect. It’s never like the average car dealership. I actually enjoy car shopping. Continue the good work Ferman. More

Jamie and the service team are awesome! I highly recommend the service team and all of the Ferman group. Jamie did take very good care of us and provided me a loaner to use as well. They are I highly recommend the service team and all of the Ferman group. Jamie did take very good care of us and provided me a loaner to use as well. They are great too. Thanks!!!!!! More

Repairs Done Right Once Team Red or Team Blue has performed any maintenance to my BMW, I've never return, because they are liable and know how to get the job "Done Right Once Team Red or Team Blue has performed any maintenance to my BMW, I've never return, because they are liable and know how to get the job "Done Right" the first time around. My service Adviser Jamie Annese is one of the best, she writes up the order as per my request and if I have any questions on further manners, she always has one of the Repair Team member meet with me for a discussion on a particular repair. Jamie always makes sure I have travel arrangements if the repair will take longer than a day. Which is a big perk for me, I've never had to change any of my day just because my vehicle needs maintenance performed. More

Most excellent experience ever at a dealership My experience with both Doug the Service advisor and Stevon Budhu was nothing short of prestigious. From the excellent service to the detail and know My experience with both Doug the Service advisor and Stevon Budhu was nothing short of prestigious. From the excellent service to the detail and knowledge presented, I really felt like my car was in the best hands when getting a big job done. I will continue to only service my car at Ferman BMW and highly recommend it for anyone else that wants this level of service. More

Great service Long time customer, they always go above and beyond to help. They are always very very courteous and up front about what is going on Long time customer, they always go above and beyond to help. They are always very very courteous and up front about what is going on More

Always a pleasant experience. Everyone is helpful and courteous. I love the valet service. I have recommended this dealership to several friends and one of them purchased a Mini Everyone is helpful and courteous. I love the valet service. I have recommended this dealership to several friends and one of them purchased a Mini More

service From the time we purchased our 2011 BMW X6, We have always had a wonderful experience, from the sales rep to the service department, would highly reco From the time we purchased our 2011 BMW X6, We have always had a wonderful experience, from the sales rep to the service department, would highly recommend this place to friends. More

They made it right After management learned about a problem I'd had, their response was instant. Good to their word. Sorry that it didn't get done the first time After management learned about a problem I'd had, their response was instant. Good to their word. Sorry that it didn't get done the first time More