Ferman BMW - Service Center

Split Engine Mounts Found problem and fixed it. When starting up the 2014 BMW 528i there was serious vibration.Worried it was the drive train. Used a loaner and waited fo Found problem and fixed it. When starting up the 2014 BMW 528i there was serious vibration.Worried it was the drive train. Used a loaner and waited for a cold start the next morning. More

Experience Cesar has very good customers service. He answered all my questions and advice me too. Robert was very pleasant in showing me another vehicle; a newe Cesar has very good customers service. He answered all my questions and advice me too. Robert was very pleasant in showing me another vehicle; a newer version of the vehicle that I own. More

Great service. Great friendly service. I highly recommend. Very accommodating and friendly. Warm and inviting comfy service lounge area to enjoy tv or a bagel why yo Great friendly service. I highly recommend. Very accommodating and friendly. Warm and inviting comfy service lounge area to enjoy tv or a bagel why you wait for your vehicle. More

Excellent Service Outstanding service and quality work. Nick Hawk is a very professional, knowledgeable, and friendly service representative. I would highly recommend F Outstanding service and quality work. Nick Hawk is a very professional, knowledgeable, and friendly service representative. I would highly recommend Ferman BMW to my friends. More

Great cutomer service and product knowledge. Service quickly determined the problem with the taillights and were able to remedy the problem. The Problem was caused by bulbs not being seated pr Service quickly determined the problem with the taillights and were able to remedy the problem. The Problem was caused by bulbs not being seated properly. More

Just plain horrible experience I have come several times to the service section. Spent thousands of dollars for repairs probably not required. Problem persists. No one cares. Just s I have come several times to the service section. Spent thousands of dollars for repairs probably not required. Problem persists. No one cares. Just sweet talking. They never return calls. Only solace is they provide a loaner car I have directly discussed with manager and shop foreman More

Great experience with Cesar Tereso , very experienced man , he did take care about everything what was necessary. Very friendly and know what must be done . , very experienced man , he did take care about everything what was necessary. Very friendly and know what must be done . More

Excellence in Service I brought my car in for a scheduled service appointment and waited in the waiting area. The recommended service was completed within the time I was a I brought my car in for a scheduled service appointment and waited in the waiting area. The recommended service was completed within the time I was advised. The service also included a car wash. Very satisfied with Ferman BMW Service Department. Thank you Jimmy Whaley! More

Good but pricy service Very professional service team and have never had an issue with the work. This comes at a premium price if your car is out of warranty. Dealer coupons Very professional service team and have never had an issue with the work. This comes at a premium price if your car is out of warranty. Dealer coupons help and BMW has rebates. More

Service review Ferman Your staff are top notch. Upon arrival they are there to greet me and get me to Douglas, my assigned contact in service. Every time I go there I deal Your staff are top notch. Upon arrival they are there to greet me and get me to Douglas, my assigned contact in service. Every time I go there I deal with the same person. Douglas is friendly, personable and good at his job. He sends me text messages to update me throughout the day and keeps me in the loop. I really appreciate the great work there and the loaner car so I can keep on with life while the car is in the shop. Great job Ferman More