3,269 Reviews of Ferman BMW - Service Center
Excellent and exceptional work Salvatore and the Ferman team was amazing. Would recommend them to all my family and friends to have there BMW serviced there team was amazing. Would recommend them to all my family and friends to have there BMW serviced there More
Efficient They were efficient and communicated well. The waiting area was comfortable. My car was very clean from the complimentary vacuum and car wash The waiting area was comfortable. My car was very clean from the complimentary vacuum and car wash More
They had to order 2 new front tires. I had to keep following up to see if they arrived. After a month I inquired if they were there and Ceasar said yes come in on Friday for install. I g I had to keep following up to see if they arrived. After a month I inquired if they were there and Ceasar said yes come in on Friday for install. I get there and the tires were not there. They gave me a rental and off I went. 2 weeks later I pick up car and the outside is dirty as xxxx, bird poop on the car. I told dealership touch free wash only. They said they don't have touch less, but you couldn't spray it off with a hose or something? Not what I would expect from a BMW dealership. I like my sales rep Mario, but I will not bring my car for service to that dealership again. I drive 35 mins out of my way to go there. More
You are in good hands with Roy. He is awesome! He is trustworthy, kind, professional, quick to respond, and always takes care of my car when I am there. He is awesome! He is trustworthy, kind, professional, quick to respond, and always takes care of my car when I am there. More
Replaced my oil pan gasket three years ago now Leaking again. Oil pan gasket! Like BMW can design one that doesn’t leak. again. Oil pan gasket! Like BMW can design one that doesn’t leak. More
Sal was terrific. He listened to my concerns and we worked together to solve the problem in a way where we were both satisfied. He listened to my concerns and we worked together to solve the problem in a way where we were both satisfied. More
The service at Ferman BMW is always outstanding. The work is always done efficiently and within the estimated amount. The work is always done efficiently and within the estimated amount. More
Great service and communication! Accommodated me nicely for what I needed! Will come back for sure Accommodated me nicely for what I needed! Will come back for sure More