Ferman BMW - Service Center

5 He is always very knowledgeable, courteous and prompt while keeping me informed every step of the way while my car is in service. while keeping me informed every step of the way while my car is in service. More

Professional service, and great customer communication. A complete holistic approach to take care of the car, A complete holistic approach to take care of the car, More

Xlnt friendly service, waiting area, attention to detail and explanation of possible concerns. Advisor was well informed and explanation of possible concerns. Advisor was well informed More

Easy scheduling and prompt service. Helpful associates. Good access to parts. A large dealership in a good location. Helpful associates. Good access to parts. A large dealership in a good location. More

My wife and I went to Greenville, SC three weeks ago to pick up her new BMW from the factory, and participate in the "BMW Ultimate Delivery Experience." Upon arrival in Greenville, we realized that we had pick up her new BMW from the factory, and participate in the "BMW Ultimate Delivery Experience." Upon arrival in Greenville, we realized that we had forgotten the vehicle tag which we had picked up earlier in the week from Robert Chodorowski, at Ferman BMW. In a panic, we reached out to Robert in the hope that he might be able to help. Robert saved the day, and our "BMW Ultimate Delivery Experience." He calmly communicated with the BMW factory in Greenville and determined what needed to be accomplished. He then emailed the necessary documents to Greenville, as well as orchestrating the taking of a photo of the actual vehicle tag which we had left at home. All necessary documentation was delivered to Greenville, and we successfully took possession of our brand new X4 M Competition, and drove it back to Tampa. More

Cesar was excellent to work with The dealership is always professional and is focused on taking care of their customers. professional and is focused on taking care of their customers. More

I was able to get a Saturday appointment to address my concerns. Sal communicated through the process, updating me on my vehicle status, was accommodating to my schedule and helped me prioritize service n concerns. Sal communicated through the process, updating me on my vehicle status, was accommodating to my schedule and helped me prioritize service needs. I always feel respected and appreciated when working with Sal and others at Ferman More

Making the appointment on line was easy. And dropping off the car for service was easy. And dropping off the car for service was easy. More

Did a nice job overall. Isn’t waste time. Got right to it. Need to explain options better. Or follow up and why you really get. They were slow to respond and provide. I had Isn’t waste time. Got right to it. Need to explain options better. Or follow up and why you really get. They were slow to respond and provide. I had to re ask More

I was greeted promptly. The advisor was excellent. The service was performed in a timely manner. Absolutely no problems. Highly recommend Ferman BMW The advisor was excellent. The service was performed in a timely manner. Absolutely no problems. Highly recommend Ferman BMW More