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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,202 Reviews

4,202 Reviews of Ferman BMW - Service Center

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August 25, 2024

We get a great services we get the advice that we need and snake ,coffee and smile More

by moamenmikhail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Great service and great team very easy to deal with. I would recommend Ferman any day More

by magdy.ebeid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

My service advisor Sal did a great job helping me through a difficult situation. He is very responsive and always responds to inquiries quickly. More

by christiersj22
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Callipare
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Roy was very helpful and reassuring I would be out in time to make it to work, and I was with time to spare. More

by THONICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
August 22, 2024

I was very pleased with my service advisor, BJ Ferguson. He was professional, courteous and explain the vehicles’ issue to me in detail. I had several questions and he was able to answer them all with thoro More

by tomsanantonio73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Ferguson (5 stars)
August 22, 2024

Roy is great. He is also so helpful and can get an appointment for me pretty quickly. More

by hbushko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Landis
August 22, 2024

Very concise and efficient. They also called a Lyft to get me home. Avoided a lot of stress More

by jordanramsey2605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Always professional and helpful the team at Ferman are top of their game. Always satisfied with the service and treatment I receive every visit. More

by FIREMEDIC41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie on the welcome line went above and beyond touching up paint imperfections
August 20, 2024

Outstounding customer service Rosie was the best. We had a problem with our car the next day after we purchased it and she and the manager took care of everything. More

by lucianajones78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
August 20, 2024

Excellent service with good information for the customer and short waiting times . Also flexible drop off days . More

by Veve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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