Back

Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,048 Reviews

4,049 Reviews of Ferman BMW - Service Center

Sort by
March 06, 2024

Nice employee's and they are always able to get me in for last minute small emergencies. More

by acorle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

I aiways have great service at Ferman and working with Roy is a pleasure. I come here for all repairs. More

by Patricia Young
Recommend Dealer
Yes
Employees Worked With
Roy..five stars
March 05, 2024

I came in for 2 recalls. They said they couldn't complete them because they didn't want to unlock my door that was jammed. They said i would have to pay to unjam it. So now I More

by Nikamapp21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bj
Mar 06, 2024 -

Ferman BMW responded

Please review the detailed video that was sent to you showing you why 1 of the recalls cant be performed do to the damage to the passenger door! Once you repair the damage to the door we can complete the recall Thank you for choosing Ferman!

March 05, 2024

Roger is a true BMW expert with a wealth of knowledge not to mention he is extremely polite, efficient, professional, and a delight to work with. I am a customer for life. More

by meloniebb
Recommend Dealer
Yes
Employees Worked With
Roger Pedersen
March 04, 2024

Quick in and out Clean, nice and courteous staff Easy to set up appointments online More

by mzlance88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew
March 04, 2024

Efficient, very accommodating, great service. Roy went above and beyond for us. Best service we've had. More

by anjali28kale
Recommend Dealer
Yes
Employees Worked With
Roy
March 04, 2024

Everything was great, but I asked for the battery analysis report but didn't hear back from anybody More

by Dreatonyen
Recommend Dealer
Yes
Employees Worked With
Jamine
March 04, 2024

Getting a loaner was not an easy task anymore. The work order shows the car was washed and vacuumed, but both were not performed. More

by Dreatonyen
Recommend Dealer
Yes
Employees Worked With
Jamie
March 03, 2024

Great experience. Excellent service. Would recommend to all my friends and family. They answered all my questions in patient and knowledgeable manner. More

by kristinanyc84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Comninel
March 03, 2024

Sal was professional, thorough, patient, accommodating, and appeared to have my best interest. Sal made me feel like a valued BMW customer. More

by loritashirley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal
...
94
...