Ferman BMW - Service Center

Ferman has an excellent service department and their customer service is top notch! Won’t go anywhere else customer service is top notch! Won’t go anywhere else More

Great service and competitive pricing and excellent staff. Highly recommended if you own a bmw staff. Highly recommended if you own a bmw More

I needed an oil change and brake fluid change. I was told to come in for an appointment and it less than a couple hours from lunch. I wanted to get the service done before the lunch break. Sal and I was told to come in for an appointment and it less than a couple hours from lunch. I wanted to get the service done before the lunch break. Sal and told me they would try their best to get it done by lunch. Sal was very accommodating and made it happen flawlessly. Always amazing service at Ferman BMW. More

Always a pleasant experience (except when it's time to pay) Just kidding!!!! Sal in Service always takes good care of me & my vehicle. Ferman BMW is a top notch facility. All departments are very profess pay) Just kidding!!!! Sal in Service always takes good care of me & my vehicle. Ferman BMW is a top notch facility. All departments are very professional. 2 vehicles in, and when its time for the next it will be with Ferman BMW. Thanks everyone More

The dealership provides great customer service and is good at communicating about the timeline and status of the vehicle. good at communicating about the timeline and status of the vehicle. More

Sal and the tech team provided excellent, timely service. I would use Ferman again for all my car needs. I would use Ferman again for all my car needs. More

We were on vacation and I needed an oil change do I reached out. They communicated well, changed the oil while I waited, and gave me a reasonable price. I would go back if the need ever arose. reached out. They communicated well, changed the oil while I waited, and gave me a reasonable price. I would go back if the need ever arose. More

Great and best experience at a dealership! ! Would definitely recommend to anybody looking for a new or used car! ! Would definitely recommend to anybody looking for a new or used car! More

Great customer communication! THATS huge! Excellent customer service & satisfaction. It’s the customer service that got me to “Ferman BMW” and because of that service I will conti THATS huge! Excellent customer service & satisfaction. It’s the customer service that got me to “Ferman BMW” and because of that service I will continue to use Ferman to keep my 428i hardtop convertible excellently maintained! More

Ferman BMW Service Center is great. We have been working with the same service advisor, Jaime Annese for the last 10 years. She is outstanding. She is knowledgeable and friendly. Sh We have been working with the same service advisor, Jaime Annese for the last 10 years. She is outstanding. She is knowledgeable and friendly. She always keeps us updated on the status of our vehicles. More