Ferman Chevrolet Tarpon Springs

Onstar lwft my car overnight with keys in the cat New car towed over a tire issue. Tire flat when I leased the car. They "fixed" it and said it was good. Two days later same tire flat. Service cen New car towed over a tire issue. Tire flat when I leased the car. They "fixed" it and said it was good. Two days later same tire flat. Service center had no concern that it was a two day old car. They could have easily come over five miles to collect the car (a flat tire), fix it at service and return it. Nope...road assistance was the only thing they would agree to. Told me to get a compressor and fill the tire myself. They were very busy they said. So told to,use onstar. Two hour scheduled wait that turned into 3 1/2 hours. Tower guy left the car at the dealer with the keys in the car overnight. More

Oil change Everyone was very friendly. The service was smooth. I am very satisfied. I told my spouse Everyone treated me very professionally. I think my next car Everyone was very friendly. The service was smooth. I am very satisfied. I told my spouse Everyone treated me very professionally. I think my next car will be a GMC suv More

Prompt & Painless Experience I drove all the way from Miami with a specific used vehicle in mind. Sales representative Mark Laird stayed in touch with me over the week or so that I drove all the way from Miami with a specific used vehicle in mind. Sales representative Mark Laird stayed in touch with me over the week or so that it took me to schedule my visit. He was prepared when I arrived and after a test drive and inspection we were able to promptly close the deal. I was very happy with the vehicle and the fair price which I received. More

Problem with the radio They had a very nice customer service but my radio wasn't fixed I have to go back again........ they told me that was very easy to fix my radio just t They had a very nice customer service but my radio wasn't fixed I have to go back again........ they told me that was very easy to fix my radio just they had to update some application but still don't work More

Ferman Chevy Service Department We brought our 2011 Chevy Equinox to Ferman Chevy of Tarpon Springs for a new wiper blade motor. The moment we arrived at the Servive Department, I w We brought our 2011 Chevy Equinox to Ferman Chevy of Tarpon Springs for a new wiper blade motor. The moment we arrived at the Servive Department, I was greeted and asked how I could be helped. Although Tony Lang had initially helped get the needed part ordered, Shannon Smith checked us in and made sure I had a safe ride home with a courtesy ride. I was told that the repair would take about 2 hours to complete. True to their word, Tony gave me a call after 2 hours when I car was ready to be picked up. When I arrived back at the dealership, Shannon immediately helped me check out. From start to finish, everyone at the Service Department was friendly, competent and on top of their game. Thank you Ferman Chevy of Tarpon Springs and keep up the good work!!! More

Service 2015 midnight Edition Ferman Chevrolet takes good care of my truck I usually do not have to worry about anything Tom is very good at his job and the service people are too Ferman Chevrolet takes good care of my truck I usually do not have to worry about anything Tom is very good at his job and the service people are too my truck was pretty when it came back nice and clean More

Amazing experience with professional, caring employees I have been a customer of this dealership since 2000 and have received nothing but the best treatment. The customer truly comes first and the employe I have been a customer of this dealership since 2000 and have received nothing but the best treatment. The customer truly comes first and the employees are knowledgeable, courteous and professional. More

Great Service I was greeted immediately when I arrived. I was supposed to see Rob, but he was busy and I was early, Tom started my workup and I was sent to the wait I was greeted immediately when I arrived. I was supposed to see Rob, but he was busy and I was early, Tom started my workup and I was sent to the waiting area and within 30 minutes my service was completed and I was on my way. More

great deal on truck Took a while but got down to the deal I could commit to and feel really good about! The paperwork process was painless and fast. Took a while but got down to the deal I could commit to and feel really good about! The paperwork process was painless and fast. More

clean customer service area, coffee & donuts always nice Service personnel and customer service staff are very friendly. They don't try to push unnecessary services or parts on you. Very clean waiting area Service personnel and customer service staff are very friendly. They don't try to push unnecessary services or parts on you. Very clean waiting area and restrooms. More