Ferman Chevrolet Tarpon Springs - Service Center

The service to my car was very good. Communication from the service center to the owner has a lot of room for improvement. Communication from the service center to the owner has a lot of room for improvement. More

Great ambiance very professional. Understanding my concerns waiting room was very comfortable I liked the fact that coffee was available Understanding my concerns waiting room was very comfortable I liked the fact that coffee was available More

Neil is always so kind to help me with whatever I need and always going out of his way to make sure I am satisfied with their services. I appreciate people like this who keep it real and treat you with re and always going out of his way to make sure I am satisfied with their services. I appreciate people like this who keep it real and treat you with respect. More

Friendly willing to work on vehicle with a problem head to work with technician to solve problem to work with technician to solve problem More

Zero communication, lied on paperwork, supervisor lied when describing repair, had car for over a month and still wasn't ready when picked up when describing repair, had car for over a month and still wasn't ready when picked up More

Very happy with this dealership. Service is great. Steve is a super service tech. Good quality service. They don't try to oversell. Service is great. Steve is a super service tech. Good quality service. They don't try to oversell. More

The service department knew I was in the jam. In the truck was leaving town for a job. They squeezed me in and got me on the computer and got me out of there as soon as possible. In the truck was leaving town for a job. They squeezed me in and got me on the computer and got me out of there as soon as possible. More

Our experience was outstanding. Glen was a awsome salesman. got us and awsome deal on my used car and new car. Glen was a awsome salesman. got us and awsome deal on my used car and new car. More

Never been in this dealership before. I made my appointment for an oil change that I was told 4 point inspection was included. As soon as I entered the lobby I was not greeted with respec I made my appointment for an oil change that I was told 4 point inspection was included. As soon as I entered the lobby I was not greeted with respect. Old man in charge sitting in the front desk make me feel I was lost instead of I was welcome, until I Said, I "have an appointment". I hope someone is able to read this. I was told to wait in the guest waiting room, which I only waited for about 35 minutes or less when I was told my car is ready to go. When I asked the reception girl to give me the results of the included inspection, she was not able to printed, of course because they never put it in the computer, of course because they never did any inspection to the car, so the old man came back to me saying" oh sorry the guy who changed the oil never put in the computer and he already went home". You know I have been in many dealers and NEVER experienced something like that before. I felt I was getting fooled. At this point I am wondering if they even did an oil changed to my vehicle. So they called another young guy to come measure my tires ?? But how about the rest of the inspection you promised to customers ??? This story will be posted in social media because I like to alert people of this issue going on in this place and people just pay and go without checking anything. I still feel until today I got fooled by people working for Chevrolet. In tarpon springs. Not a trustable place. More

I have been a client of you guys since 6 years after I moved from Dallas to here Tampa. But I would like to express my severe UNSATISFACTION AND UPSET with the people in the Service section from last coup moved from Dallas to here Tampa. But I would like to express my severe UNSATISFACTION AND UPSET with the people in the Service section from last couple of services. NO proper attnetion and NO proper communication in updates about the ETA and other things. NO Manager will care even we escalated. WORST in all aspects. I would like to give -5 (Minus 5) if allowed. More