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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,626 Reviews

2,626 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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November 05, 2023

Easy in and out. Joe K did the vehicle walkthrough. Very knowledgeable. Very thorough. Very professional. More

by jtowey0
Recommend Dealer
Yes
Employees Worked With
Todd Ullestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kurzawski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bernier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 04, 2023

Tony Lang was great in handling my repair. .. the technician on the other hand broke quite a bit of components... not sure there was a lot of care out into his work More

by nogmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better in the future.

November 04, 2023

Great service as usual! The service representatives are polite and efficient! The service was excellent! More

by emccomis.1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 04, 2023

I recently had an excellent service visit at Ferman Chevrolet , and I couldn't be happier with the experience. The staff was friendly and professional, and they went above and beyond to ensure that my More

by rick.h.hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ullestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Steger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Hatcher
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 04, 2023

Had an appointment and was seen on time. Completed the service however couldn’t pinpoint the a/c problem because it wouldn’t do what it had done in the past. More

by keith725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 03, 2023

Poor communication from service staff. They always seem to find a way to add in charges to the warranty work that isn’t covered. More

by Tyoung230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 02, 2023

Did everything I asked in less time than I expected. Was done and out within an hour. Great service. More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 02, 2023

Dirty hand prints left on the console in both my car and truck after repair work. More

by clyvef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 02, 2023

Great services and quality work could not have any thy better it was an pleasant visit More

by jacqueilne.colon31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 02, 2023

The service adviser was so nasty speaking down to me and my friend who helped me bring in my brand-new truck. I wouldn't recommend anyone to work with Steve More

by Neal S
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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