Ferman Chrysler Jeep Dodge RAM of New Port Richey

Great service Showed up for one recall repair, found out there was actually two. Both were taken care of promptly and they also updated my cars radio and GPS system Showed up for one recall repair, found out there was actually two. Both were taken care of promptly and they also updated my cars radio and GPS system for a great deal thanks to Jason. He provided excellent service! More

2015 Ram 1500 - NPR Ferman Chrysler Excellent service. Stever Brawer has been my service representative for the last three years. I take my Challenger and Ram 1500 to Ferman Chrysler Jee Excellent service. Stever Brawer has been my service representative for the last three years. I take my Challenger and Ram 1500 to Ferman Chrysler Jeep Dodge Ram. Whether I'm taking my vehicles for regular service, warranty or repair, they have always taken care of me. More

Great service group Went in with no appt with a slow leak in tire and was serviced in a very timely manner. Much appreciated as I was happy to get back on the road. Went in with no appt with a slow leak in tire and was serviced in a very timely manner. Much appreciated as I was happy to get back on the road. More

Horrible customer service Two Saturday in a row I was told to bring my car in to service a recall that I was under the impression was previously completed ,but turned out it wa Two Saturday in a row I was told to bring my car in to service a recall that I was under the impression was previously completed ,but turned out it was not due to missing parts. Also needed the gas cap & a light changed. After my car was sitting there since the 9 AM, i received a message that it was ready and come pick it up. Sitting in my car ready to drive home I realized nothing was done, recall still not fixed, gas cap and light not changed....and none could help me because Jason was not there anymore, there was no manager onsite, basically everyone just passed the ball to the next person, but the issue is still not resolved. Both times I was given incorrect information and dealt with Jason. Incidentally there was another customer who returned also due to incomplete items and incorrect pricing, he also dealt with Jason and said he has had bad experiences with him in the past, Jason does not seem to understand or care about basic customer service needs. More

Oil change Went in for an oil change and as always the service was great and every time I choose my tecnichisn and am I never disappointed Went in for an oil change and as always the service was great and every time I choose my tecnichisn and am I never disappointed More

Excellent customer service. Becky in the service department is a real jewel! The best! She went above and beyond to make sure we were satisfied with the service. Becky in the service department is a real jewel! The best! She went above and beyond to make sure we were satisfied with the service. More

Great organization. Spotted a 2016 Kia Sedona on Ferman's website and decided to drive an hour and one half to check it out. Tarek Kassem met us at the door and had the S Spotted a 2016 Kia Sedona on Ferman's website and decided to drive an hour and one half to check it out. Tarek Kassem met us at the door and had the Sedona right up front ready to go for a test drive. We did not intend to buy at that point, but pretty quickly realized Tarek and Ferman had a good deal for us. We traded our Honda Pilot, transferred all of our Giant Schnauzer crates and accessories into the beautiful Sedona and were on our way. Both Tarek(used sales) and Scott Poth(financials/documents) were fantastic. Tarek is very knowledgeable and is great at keeping things moving through all the pricing, financial and delivery of the vehicle. We thought we had totally cleaned out the Pilot, but Tarek found my wife's extra pair of glasses and caught us before we left the parking lot. Definitely recommend you give this dealership a look for new or used vehicles. More

Lease Jeep Cherokee Genaro and Scott were very helpful, knowledgeable, and very customer oriented. I would recommend anyone wanted to purchase or lease a vehicle from Fe Genaro and Scott were very helpful, knowledgeable, and very customer oriented. I would recommend anyone wanted to purchase or lease a vehicle from Ferman ask for these guys. More

Oil change Love this place. Always friendly and reliable. We have been going here for the past 7 years. Love the waiting room. Great donuts Thank you Love this place. Always friendly and reliable. We have been going here for the past 7 years. Love the waiting room. Great donuts Thank you More

2014 Dodge Journey Jason the service advisor at Ferman Chrysler went out of his way to make sure the vehicle was repaired properly and at a fair price. Jason the service advisor at Ferman Chrysler went out of his way to make sure the vehicle was repaired properly and at a fair price. More