Ferman Chrysler Jeep Dodge RAM of New Port Richey

Adam & Walter were the Best! Great experience from beginning to end. Constant communication throughout the process. We started out online as an inquiry & became customers. Thank y Great experience from beginning to end. Constant communication throughout the process. We started out online as an inquiry & became customers. Thank you so much couldnt have done it without you Adam & Walter More

Not painful A lot of people dread the car buying experience but Matt amd Scott made it easy! We felt valued and after some minor negotiations the deal was done. T A lot of people dread the car buying experience but Matt amd Scott made it easy! We felt valued and after some minor negotiations the deal was done. Thank you, we love our Jeep! More

Customer Focused I brought my 2017 Jeep GC, which I purchased from the dealership about a year ago, in for an oil change and warranty work while visiting here in Flori I brought my 2017 Jeep GC, which I purchased from the dealership about a year ago, in for an oil change and warranty work while visiting here in Florida for the winter months. The oil change was scheduled and performed as expected, but a part had to be ordered that took about a week to receive. When it arrived, the work was performed to my satisfaction within the time expected as I was waiting for the repair work to be done. Ed, my service advisor, was most gracious. More

Always Great Customer Seevice The service representatives always listen to the concerns and will try everything to make things right. Never had a complaint after 10 year relations The service representatives always listen to the concerns and will try everything to make things right. Never had a complaint after 10 year relationship with the service dept More

Quick and reliable. My service contact, Jamie is always willing to help and always understands my problems. I would recommend he and the Ferman service department to fami My service contact, Jamie is always willing to help and always understands my problems. I would recommend he and the Ferman service department to family and friends. More

The job was not completed as indicated on the sign off form. The sign off form indicated fluids filled, battery checked, tires rotated - That was Saturday a total of an hour and a half. Monday I was stranded for The sign off form indicated fluids filled, battery checked, tires rotated - That was Saturday a total of an hour and a half. Monday I was stranded for roughly 10 hours because the battery was bad and on top of that the windshield and coolant fluids were not topped off or filled up. I had to have a state trooper from my neighborhood jump me off at the front of my neighborhood and then it wouldn’t crank at Advanced Auto with all of their availabile equipment and I finally had to have it towed to another dealership from Advance Auto. The tow service sent two tow trucks to tow me from the Advanced auto. The first tow truck showed up two hours and forty five minutes after I called and the second one called me an hour after that. I spent several hours at the other dealership who replaced my battery and topped off my fluids! More

Pleasant experience Everyone was very nice and informative. Tina was kind and made our buying experience relaxed and smooth. We appreciate everyone's effort to getting us Everyone was very nice and informative. Tina was kind and made our buying experience relaxed and smooth. We appreciate everyone's effort to getting us a great deal on our new Jeep. We will definitely recommend to anyone who is looking to purchase a new vehicle. More

Great people. Very responsive and friendly. I highly recommend Ferman New Port Richey. Great people and great atmosphere. Roy knows the product very well. Robert and Jason were very accommodatin I highly recommend Ferman New Port Richey. Great people and great atmosphere. Roy knows the product very well. Robert and Jason were very accommodating on the purchase price and Eric streamlined the purchase paperwork. More

Friendly service. My needs were met and the salesman were very helpful. They worked very hard to get me the right vehicle and deal. I would recommend the dealership to My needs were met and the salesman were very helpful. They worked very hard to get me the right vehicle and deal. I would recommend the dealership to others. More

Excellent The entire experience was very good I will return and I will tell my friends about this place.My service guy was very well versed in his job The entire experience was very good I will return and I will tell my friends about this place.My service guy was very well versed in his job More