Ferman Chrysler Jeep Dodge RAM of New Port Richey

Sry pleased with the purchase of my 2019 Jeep compass I contacted this dealer via internet. Shortly after, I had Dennis contact me to inquire about my preferences. He was knowledgeable about the car and a I contacted this dealer via internet. Shortly after, I had Dennis contact me to inquire about my preferences. He was knowledgeable about the car and all its details. I was very pleased with my purchase, with my salesman skills and with the dealership efforts to accommodate all my preferences. L More

Good on repair bad on communications. Got text saying text with any questions. Never answered my questions. Had to leave overnight given ride home. Next day checked via text. No answer. Got text saying text with any questions. Never answered my questions. Had to leave overnight given ride home. Next day checked via text. No answer. Called said 3/4 hour would have lady call about pick up. Got call from Ed that I wasn’t answering phone. She was calling wrong area code. Talked to lady and she said knows address and will be there 45 min. 1 1/2 hours later still no ride. Sent text no answer. Call Ed and he said I called and canceled ride. I did not cancel. Starting to think I am dealing with crazy people. I am about 4 miles south on 19 right before Alt 19. Ed can’t find me in gps. Wants zip code. I don’t know it. Says I can’t get ride without zip. I get zip and he still can’t find me. I offer directions and he said not leaving until find in gps. He needs a new gps. Now 4 pm and I am thinking I need to call a cab or not have vehicle until Monday. Thanks to Steve in service who came and got me and told me some great places to eat. Thank You Steve. Things were going poorly until you stepped in. More

Oil Change and Warranty recalls The only problem I had was there was no sticker put on my windshield for when my next oil change is due. Everything else was exceptional service. The only problem I had was there was no sticker put on my windshield for when my next oil change is due. Everything else was exceptional service. More

Great customer service Brandon was our salesman and I couldn’t have asked for a better one. He was very knowledgeable and one of the nicest guys you will meet. Not pushy at Brandon was our salesman and I couldn’t have asked for a better one. He was very knowledgeable and one of the nicest guys you will meet. Not pushy at all. Our family is extremely happy with our new Chrysler Pacifica and I would definitely return here for another purchase in the future. More

Amazing I am so glad and thankful for the amazing customer service that I had recently received. I am always satisfied with my visit at the dealership. Steve I am so glad and thankful for the amazing customer service that I had recently received. I am always satisfied with my visit at the dealership. Steve had provided me with great support and customer service yet again. I was about to take my jeep on a trip when I had came across a bump in the road that had ruined my plans on taking my jeep. I had my car dropped off to the dealership and steve had tooking care of vehicle while I was gone. He's a great asset to your company. Its guys like him, that helps makes your business successful. Thank you Steve. More

Satisfaction guaranteed. Car is an older model. Shifter needed replaced. Spare part had to be made. Took over 3 months, but Jamie in Parts stayed on the ordering people. Shi Car is an older model. Shifter needed replaced. Spare part had to be made. Took over 3 months, but Jamie in Parts stayed on the ordering people. Shifter is now in and I received an oil change for my inconvenience. More

Excellant Service and Great prices This Dealership was very pleasant to work with. Tarek the sales associate took his time with me and helped me get a good deal on my Jeep. I would full This Dealership was very pleasant to work with. Tarek the sales associate took his time with me and helped me get a good deal on my Jeep. I would fully recommend people to purchase a vehicle from them. Would definitely come back!! More

Pampered ! Great to be pampered & treated like a highly valued customer. Will continue to return for service and vehicle purchases. Love the free oil changes aft Great to be pampered & treated like a highly valued customer. Will continue to return for service and vehicle purchases. Love the free oil changes after purchasing a new vehicle. More

Best experience ever Roy took the bull by the horns and made it happen... that’s why you should go to him... what more can I say! If you don’t you have nobody but yourself Roy took the bull by the horns and made it happen... that’s why you should go to him... what more can I say! If you don’t you have nobody but yourself to blame:-) More

Friendly service Steve was very helpful. He called and updated me on the truck asked question to help resolve problem . And in the end he was very sympathetic about no Steve was very helpful. He called and updated me on the truck asked question to help resolve problem . And in the end he was very sympathetic about not being able to resolve issue with vehicle. Steve made sure recalls were done also. Thank you Steve More