Ferman Chrysler Jeep Dodge RAM of New Port Richey

Women who answer the phones are my only painpoint Service department was great. Receptionists are all terrible, unfriendly, and no help at all. Talked to one lady at 10 am said she was giving my servi Service department was great. Receptionists are all terrible, unfriendly, and no help at all. Talked to one lady at 10 am said she was giving my service rep a message about bringing my car in. Called back at 3pm had to leave a voicemail. Called back at 4:30pm finally reached service dept and they were never given the message that I even called. At that point they were almost closed and I had to rush my car in and almost didn’t have a rental. Besides dealing with the front desk ladies, my service rep (Jason) was very helpful every step of the way More

Good Customer Service Service rep, Jason Logue, is professional and courteous. He clearly communicates to the customer throughout the service appointment about what is hap Service rep, Jason Logue, is professional and courteous. He clearly communicates to the customer throughout the service appointment about what is happening with regards to expectations. Service from Jason is 5 stars. Service from center could be 5 stars but giving 4 as not fully satisfied with their response regarding my brand new 2018 Wrangler JL's grating vibrations while engaging clutch pedal in that "it's just how they are built." Thank you. More

Warranty work Becky was great in getting the repair work done in a quick and professional manner. She was able to get my extended warranty to cover the cost of the Becky was great in getting the repair work done in a quick and professional manner. She was able to get my extended warranty to cover the cost of the repair and save me a substantial amount of money. More

Good service and knowledgeable salesman He was very cordial and knowledgeable in the ram trucks which I found pleasing. The experience that my wife and I had was one of the better ones tha He was very cordial and knowledgeable in the ram trucks which I found pleasing. The experience that my wife and I had was one of the better ones that we’ve had in our lifetime and do appreciate Furman dodge dealership More

Laramie purchase We had a very nice experience with our salesman Tarek and Jonathan with finance. Tarek seem to be upfront and honest during the whole process. Tarek We had a very nice experience with our salesman Tarek and Jonathan with finance. Tarek seem to be upfront and honest during the whole process. Tarek Same to go the extra mile or so to speak when searching to see if there was a second fob/key for the vehicle and a owners manual. Tarek and Jonathan were very polite and patient in answering any questions or concerns that we may have during the whole process. If we were to ever be in need of another vehicle we would really consider calling on Tarek. We will definitely will refer him out to friends and family. During the financing time Jonathon was the nicest and most efficient finance person we have met. Jonathon seemed to understand our need and chose the correct institution for our financing needs. Thanks again for everything Jesse and June More

2019 Challenger Top notch experience for my new car purchase. Knowledgeable staff answered all my questions. Highly recommend and will most likely return to this deal Top notch experience for my new car purchase. Knowledgeable staff answered all my questions. Highly recommend and will most likely return to this dealership for future purchases. More

5 Star Service Specialist Steve Unbelievable and hard to find quality service specialist. Extremely efficient and truthful. A true asset to the Chrysler name. Need service? Ask for S Unbelievable and hard to find quality service specialist. Extremely efficient and truthful. A true asset to the Chrysler name. Need service? Ask for Steve and his team. More

It was just ok I was not really greeted when standing there waiting . Service advisor seemed like he was in a bad mood. really was not a people person. . I was not really greeted when standing there waiting . Service advisor seemed like he was in a bad mood. really was not a people person. . More

Excellent service and great communication. Starman provided us with excellent service on time as they said. The customer service and communication was absolutely fabulous. And we will always r Starman provided us with excellent service on time as they said. The customer service and communication was absolutely fabulous. And we will always recommend and use Furman. Thank you More

lock nuts Locknuts put on too tight and remover key stripped so it wouldn’t work to remove tires. Becky in service took care of a problem that shouldn’t have ha Locknuts put on too tight and remover key stripped so it wouldn’t work to remove tires. Becky in service took care of a problem that shouldn’t have happened. Took vehicle next to tire shop that said all lock nuts were loose ( finger tightened only) Tire shop tightened all wheel nuts to correct torque. More