Ferman Chrysler Jeep Dodge RAM of New Port Richey

Service trip Very professional service employees. Becky always greets you with a smile . She is friendly and helpful with any questions . Clean and comfortable wa Very professional service employees. Becky always greets you with a smile . She is friendly and helpful with any questions . Clean and comfortable waiting room with refreshments and TV . More

pleasant experience Ray was very patient waiting for my son to arrive from Bradenton, even though it was almost closing time. We had a great experience dealing with him Ray was very patient waiting for my son to arrive from Bradenton, even though it was almost closing time. We had a great experience dealing with him and the associate in finance. If the dealership wasn't so far away we would probably get the service done there. More

Another Great Ferman Service Experience Ferman is our choice for service when it comes to our SRT8. Jamie just hits it out of the park when it comes to customer service :-) Ferman is our choice for service when it comes to our SRT8. Jamie just hits it out of the park when it comes to customer service :-) More

Fantastic Quick and efficient service waiting room clean with TV and coffee and donuts car working great would love to keep car as long as we can Quick and efficient service waiting room clean with TV and coffee and donuts car working great would love to keep car as long as we can More

Lousy service Bought a used van and I said I would be back in two days to pick it up, salesman said that would give them time to clean it up. I returned and was tol Bought a used van and I said I would be back in two days to pick it up, salesman said that would give them time to clean it up. I returned and was told they hadn’t started cleaning it yet. I waited over an hour and when it still wasn’t ready I said I will take it the way it is and waited another 20 minutes. I called 3 days later to ask a question. The only one that answers the phone is the receptionist. No matter what department you want it is a recording. I left a message with the used car manager and one with the finance manager. Neither returned my call. Called the next day and got recordings again and when no one returned my call by the end of the day I called back and told the receptionist my dilemma. She could not find my salesman and the finance man was busy so she took my number and said she would get someone to return my call. The next day a finance man called me. I felt like after the sale was made no one was interested in satisfyingly anything I needed. More

Not fair Got used Jeep. In 3 weeks. Back and fourth. They where not fair to me. I was there 5 times. And Steve. Make like i didn’t see that. Like I did it. F Got used Jeep. In 3 weeks. Back and fourth. They where not fair to me. I was there 5 times. And Steve. Make like i didn’t see that. Like I did it. Fix one thing break. Two things. More

Matt Myer I had to buy the truck without the bed liner and the steprails to get to the price I needed. That was the only downfall. I had to buy the truck without the bed liner and the steprails to get to the price I needed. That was the only downfall. More

Amazing I will be honest. I am normally not one of those people that like to taking surveys, but I thought I would do it this time around. Lol. I really do e I will be honest. I am normally not one of those people that like to taking surveys, but I thought I would do it this time around. Lol. I really do enjoy coming to this dealership. The staff here is amazing and friendly. I always ask for Steve when I come in for my oil changes. He's a great guy. I enjoy seeing him and Jon everytime. This is my second Jeep that I have bought from here. I appreciate the great customer service that I continue to get from the sales and service associates. More

Great service. Reasonable prices. My service experience was very good. I will definitely come back there for continued service on my van. The only thing I wish they would do is run the My service experience was very good. I will definitely come back there for continued service on my van. The only thing I wish they would do is run the vehicle through the carwash. That's what the Ford dealership does. Just a nice added benefit. More

In for a check engine light and 2 recalls They made it a very comfortable wait with free coffee and donuts, clean restroom, and TV. I was also amazed at how fast the service was completed They made it a very comfortable wait with free coffee and donuts, clean restroom, and TV. I was also amazed at how fast the service was completed More