Ferman Chrysler Jeep Dodge RAM of New Port Richey

Total lack of communication. Rude customer service. It seems as if the Service Center and Parts Dept could not have treated me worse then they have. Took three trips there to get two small pieces replac It seems as if the Service Center and Parts Dept could not have treated me worse then they have. Took three trips there to get two small pieces replaced that shouldn't have been missing in the first place. Finally on third trip the rude , uncooperative parts guy told me I owed HIM money. After explaining to him that the parts were free that they were being replaced on a car that I purchased there. He told me sorry but that's not how it's done here you owe $44.00. Tried to explain to him what was going on and he refused to listen. After fifteen minutes of waiting and hearing him complain about me from around the corner I finally got my parts. I bought two cars there cash in the last several months and I WILL NEVER BUY FROM FERMAN AGAIN. RUDE , UNORGANIZED AND NO COMMUNICATION. BUYER BEWARE. More

Great service This service department is by far the best I have been to. Becky is the person I always deal with and she is great. Very attentive and informative This service department is by far the best I have been to. Becky is the person I always deal with and she is great. Very attentive and informative More

By far the best Jeep buying experience! If you want a Dealer that will go that extra mile then you might as well stop your shopping and head over to NewPort Richey CDJ! I was not sure which If you want a Dealer that will go that extra mile then you might as well stop your shopping and head over to NewPort Richey CDJ! I was not sure which Jeep to go with so I went back 4 separate occasions and taking hours of Genaro’s time and yet it never seemed to bother him. What the dealer does not know is the day I purchased my Jeep I went to 4 other Jeep stores and no one even came out to greet me or ask if I needed anything. I walked around Jeep after Jeep and yet still no one came out. This happened at every store I stopped by! I had zero intentions of purchasing at these other stores, I just wanted to view their inventory and make sure I picked the perfect Jeep for me. So to wrapthis up there is no need to go to other Jeep stores because you won’t get the same service. I even had Chance Hatcher (Sales Manger), Robert Suarez (Sales Manger) help me with the customizations and can’t forget Jonathan Widing (Finance Manager) completed my paperwork. So if you want teamwork to get your deal done I highly suggest you just visit and see what I’m talking about for yourself! More

Awesome car buying experience! Based off of prior experience at other dealerships I understood buying a car to be a long and tedious process. I stepped out onto the lot at Ferman an Based off of prior experience at other dealerships I understood buying a car to be a long and tedious process. I stepped out onto the lot at Ferman and was greeted by Pete within 2 minutes. Within 20 minutes I was sitting in and test driving the Jeep I intended to buy! Pete made the whole experience so easy and hassle-free. I never expected to have such a smooth transaction. I would recommend both Ferman Chrystler Jeep Dodge Ram and Pete Andrianopoulos to anyone looking for a new vehicle More

It can't get better than this. So I finally decided to purchase the Challenger that I failed to obtain while in high school in the 70s. I know I'm a little late. So I browsed Ferman So I finally decided to purchase the Challenger that I failed to obtain while in high school in the 70s. I know I'm a little late. So I browsed Ferman's web site to narrow down my choices. The website was informative and easy to use. I went to the dealer and was greeted by Mike Moore. Talking to Mike was like having a conversation with a lifelong friend. He and Dennis Mousouris showed me the Challenger and obtained a value of my trade-in vehicle. We then worked out a deal that was amicable to both of us. I completed all the finance paperwork and drove away in my new Challenger within a couple hours. The salesman, finance associate and all the staff I spoke to were knowledgeable and helpful. If you are in the market for a Dodge or Jeep I highly recommend you stop by and see these guys. I'm sure you won't be disappointed. More

Amazing service great people No pressure they really wanted to make sure i was happy.Great Customer service! Awesome team!!- AMAZING EXPERIENCE!!! GREAT TEAM...would definitely re No pressure they really wanted to make sure i was happy.Great Customer service! Awesome team!!- AMAZING EXPERIENCE!!! GREAT TEAM...would definitely recommend them to everyone... More

Best experience at a dealership! I was in a rush and they were very accommodating. I know I was given the best, most fair deal on the truck I wanted. I thoroughly enjoy negotiating th I was in a rush and they were very accommodating. I know I was given the best, most fair deal on the truck I wanted. I thoroughly enjoy negotiating the car with Robert Saurez, he was very to the point and honest; which I appreciate. I will definitely get my future cars from them. More

Excellent experience Great experience. Everyone treated me with respect and were very helpful. My salesman was great and I cannot day enough nice things about him. I have Great experience. Everyone treated me with respect and were very helpful. My salesman was great and I cannot day enough nice things about him. I have told my friends and family about my great experience. More

Transmission repair Visited Steve Brawer for transmission service. He is always very helpful and was successful in helping diagnose shifting issues with our Grand Cheroke Visited Steve Brawer for transmission service. He is always very helpful and was successful in helping diagnose shifting issues with our Grand Cherokee. Will continue to use Ferman for all our repair needs. Thank you Steve! More

Regular service Always friendly and helpful. Car ready when told it would be. Jaime always does a great job of keeping me informed whats going on with my car Always friendly and helpful. Car ready when told it would be. Jaime always does a great job of keeping me informed whats going on with my car More