Ferman Chrysler Jeep Dodge RAM of New Port Richey

Overall good experience When my son & I arrived at the dealership, I was very upset, because I had just purchased the vehicle a month ago and it would not start. Upon enterin When my son & I arrived at the dealership, I was very upset, because I had just purchased the vehicle a month ago and it would not start. Upon entering the service department I requested to speak with the manager or owner, but they were not available. However within about 10 minutes, Steve entered the door and overheard the conversation and he immediately said I will be glad to help you. I think he could tell from my tone that I was not a happy camper I am so glad he was willing to help me because the guy (Jamie, I think that was his name) in the corner to the right with the dark hair just seemed to be totally unconcern with my issues . Not friendly, no help ! Joe Vega was also very helpful, he intially sold me the 2017 Jeep Compass in May. Steve really put me at ease, he was exteremly professional, very knowledgeable, explained everything to me and treated me like he knew me. These two gentlemen really provided me with exceptional service and I appreciate it. I will request Steve for any service advising needs. Overall a great experience. Thanks Sheri Mitchell-Smith More

Recall for Cruise Control on JL Wrangler My visit was hassle free and friendly. Becky did a great job making sure everything was ready to go when I arrived. It was a stress free experience an My visit was hassle free and friendly. Becky did a great job making sure everything was ready to go when I arrived. It was a stress free experience and the whole staff did a great job. More

New Wrangler I purchased my new Jeep Saturday and was extremely happy with how respectful of time this dealership and our salesman Ken and the manager closed thing I purchased my new Jeep Saturday and was extremely happy with how respectful of time this dealership and our salesman Ken and the manager closed things out quickly too! I would recommend this dealership on this alone! More

Easy no pain First time ever purchasing a car I felt like family. Friendly, personable, ease of purchase, very well explained how to operate new car, caring person First time ever purchasing a car I felt like family. Friendly, personable, ease of purchase, very well explained how to operate new car, caring personal More

very good experience not having purchased an auto from a dealer for years I was pleasantly surprised at the professionalism of all people involved....there was not any sig not having purchased an auto from a dealer for years I was pleasantly surprised at the professionalism of all people involved....there was not any sign of pressure to purchase and talk was always focused on how to accommodate my needs More

Excellent Great staff, very friendly and knowledgeable! Pete was awesome to work with, both Roberts were able to work with me on my financing issues but worked Great staff, very friendly and knowledgeable! Pete was awesome to work with, both Roberts were able to work with me on my financing issues but worked out wonderful! More

Recall on my truck Took my truck here fir a recall. Jamie was so great he kept me posted on how long my truck would be there,also my truck had a second recall in it and Took my truck here fir a recall. Jamie was so great he kept me posted on how long my truck would be there,also my truck had a second recall in it and he had that taken care of also. More

Summary Friendly staff, always smiling and greet me as soon as I drive in. Service is quick with TV monitor updates; Customer waiting areas are clean and well Friendly staff, always smiling and greet me as soon as I drive in. Service is quick with TV monitor updates; Customer waiting areas are clean and well stocked. Becky Morber is attentive, keeps customers updated on progress. More

Recall my Salesman ken is awesome took my Jeep in for a recall just thought it would only take a few hours just a little longer than I thought but ok my Salesman ken is awesome took my Jeep in for a recall just thought it would only take a few hours just a little longer than I thought but ok More

Thank you so much! This was the easiest transaction ever at a car dealership. Went in to test drive a few wranglers, figured out my needs and not, purchased one on the This was the easiest transaction ever at a car dealership. Went in to test drive a few wranglers, figured out my needs and not, purchased one on the lot for the best price. Joseph is a true asset to your company and deserves a raise! Thank you so much for your professional service! See you in three years when my lease is up! More