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Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
5,222 Reviews
Ferman Chrysler Jeep Dodge at the corner of US 19 and State Road 54 is a New Chrysler, New Jeep and New Dodge dealer, and used car dealer in New Port Richey serving the Greater Tampa Bay area. We are also the Dodge Jeep and Chrysler dealer serving Tarpon Springs. We stock one of the largest selections of competitively-priced New Cars for Sale including New Chrysler cars, New Dodge cars and trucks, and New Jeep SUV's. We also carry an extensive inventory of Used Cars for Sale, Bargain Used Cars Under $10,000, Carfax 1-Owner Used and Certified Pre-Owned vehicles. We are a New Port Richey and Pasco County Auto Repair and Auto Service facility, and offer Auto Body Shop and Collision Repair services on US Highway 19.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,222 reviews
June 30, 2013
This was a very positive and pleasant car buying experience. There was no pressure at all and Roy was very informative and knowledgeable. The financial department was excellent as well. We discus experience. There was no pressure at all and Roy was very informative and knowledgeable. The financial department was excellent as well. We discussed Chrysler loan options and they also researched other banks for me. When it was time to finish the deal, I choose Suncoast Federal Credit Union and Rafeal said that their rate was even better and made the changes needed to finish the deal. I will definitely be recommending Ferman to others for future car purchases as well as recommending that people ask for Roy. More
by flnuttydad
Employees Worked With
Roy Faulkner
Helpful June 26, 2013
Want to Thank Roy Faulkner and the dealership at Ferman for a fairly good sales experience. Roy Faulkner was fair and never pressured me into buying something I did not want.I was able to buy the car I wa for a fairly good sales experience. Roy Faulkner was fair and never pressured me into buying something I did not want.I was able to buy the car I wanted. Signing the the paper work was also a good experience.Only disappointment was when car was delivered that it could have been cleaner on the inside, windshield and windows were hazy. I would recommend Ferman Chrysler,Dodge,and Jeep to anyone interested in buying their particular products Sincerely, Frederick King Jr. More
by fking813
Employees Worked With
Roy Faulkner
June 20, 2013
I purchased two vehicles from Ferman NPR in the past week and a half. The quality and service was great but what really sealed the deal was Roy going above and beyond to get me in the cars that I wanted. G and a half. The quality and service was great but what really sealed the deal was Roy going above and beyond to get me in the cars that I wanted. George also made the paperwork end very painless :) I have dealt with a lot of salesman before and Roy is by far the best yet. He has gained a customer for years to come and I will recommend Ferman and Roy to my friends and family. Thank you for everything! :) More
by donnabaran01
Employees Worked With
George, Roy Faulkner
June 10, 2013
Roy was a very calm no pressure salesman. We appreciated the way he gave us the figures we wanted and gave us time to talk and discuss whether the options would work for us. It was also nice that Roy handle the way he gave us the figures we wanted and gave us time to talk and discuss whether the options would work for us. It was also nice that Roy handled most everything up to the point of doing the paperwork so that we did not have to be handed off from person to person. George also did a great job handling the paperwork and securing financing for us. He offered us all the warranties and things that he thought we might be interested in as new van owners but we never felt pressured in any way to take any of it. A very pleasant experience of car buying and we have bought many cars over the last 25 years. More
by murryjane
Employees Worked With
Roy Faulkner
March 16, 2013
Roy and the management team worked very hard to meet our needs, From the large selection of automobiles to the donuts and popcorn everything was much better than we expected. With all the hurdles and hoops needs, From the large selection of automobiles to the donuts and popcorn everything was much better than we expected. With all the hurdles and hoops we presented to Roy, he found time to work with us and the finance department to work out a deal inwhich we will allways be thankfull. More
by dcsalt4249
Employees Worked With
Roy Faulkner
March 06, 2013
I bought a new car here and I recieved the vehicle scratched and it was never resolved. I also was promised an accessory with the deal/car, never received. scratched and it was never resolved. I also was promised an accessory with the deal/car, never received. More
by crazybizness07
Employees Worked With
Roy Faulkner
February 25, 2013
BUYER BEWARE!!! Although our purchase experience was a good one, it ended at that point. We bought a 2013 Dodge Ram. Picked it up on 02/16/2013. Two days later, the check engine light was on. Day 3, ne good one, it ended at that point. We bought a 2013 Dodge Ram. Picked it up on 02/16/2013. Two days later, the check engine light was on. Day 3, new truck in shop for service. Told it was fixed the next day. NOT! Back in the shop already for 2nd time. Still do not have our truck. After calling dealership and complaining, received a call from Service Manager Jim Shaw. Informed it's a matter of "educated speculation." In other words...it is not fixed, they do not know what is wrong, and they are taking parts out of other vehicles to try and figure it out. Owned it 10 days....guess we should be grateful we had possession of it for 3 days. To the management of Ferman Dodge Jeep and the management of Chrysler, we are waiting for you to have the integrity to do the right thing and provide us with a full refund. At that point, feel free to continue your science experiment on this truck until such time that you have figured out what the defect is. Our purchase was made in good faith. Our huge mistake was to purchase a new truck from Ferman of New Port Richey. More
by Monamona
Employees Worked With
David Lee, Business Manager; George Martins, Sales Associate
February 14, 2013
Roy Faulkner, asked the right guestions to find out what we were looking for and worked to give us what we wanted. Being older we are not interested in a lot of the newer inovations. They did not meet our we were looking for and worked to give us what we wanted. Being older we are not interested in a lot of the newer inovations. They did not meet our needs. He went out of his way to find the color and extras we were looking for even though he had to go to another dealership to find it. I would recomend him to anyone who knows what they want and what they will never use no mater how good it is for someone else. Lorraine Wheelhouse More
by alandloir
Employees Worked With
Roy Faulkner
January 21, 2013
We went in to see a challenger that I found on the internet. Kathy called me and setup an appointment to see the car. When we arrived at 6:00 PM the car was waiting and so was Roy to meet us. It was w internet. Kathy called me and setup an appointment to see the car. When we arrived at 6:00 PM the car was waiting and so was Roy to meet us. It was what we were looking for and we were in and out in a short time with the new car. So far it has been a great experience. More
by Don Kelly
Employees Worked With
Roy Faulkner, Roy Faulkner
January 20, 2013
I went into this dealer today, 01/19/2012 because I received a flyer in the mail stating that they were interested in my 2006 Charger. I was wanting to trade my charger in because of the offer that the received a flyer in the mail stating that they were interested in my 2006 Charger. I was wanting to trade my charger in because of the offer that they said they would make me in this flyer. I arrived on the lot at around 1:00 PM and was immediately greeted by Nick, I at that time showed him the letter that I received from them and he walked me inside to his office that would be the second on in from the left got all of the information and the keys to my car so they could look it over to make a trade in offer. After he brought the car back over which did not take long at all we walked back into his office and at this time he said that he would need to talk to the sales manager to get a quote for me because he would have to look at the photo's they took and adjust for the milage etc.... ! This was all fine until I sat in his office for over 20 minuets with no contact what so ever! As I got up to leave I laid the $5.00 back on his desk that they gave me for coming in with there flyer and walked out of the dealer ship to where I saw Nick with someone else. He then ran up to me and asked if someone by I don't know the name came and took care of me at this time I told him no and that it looks like they do not care to do business with me or are just to busy for me. I have never been treated this poorly. I imagine this will fall on deaf ears and nothing will ever come of this. Follow up, I received a call today 01/21/2013 from Keith Miller, He did not make any excuse for the way I was treated because he said there was not call for it period. He did say they were very busy but at the same time there was still no excuse for the way my visit went. Keith asked if I would come back and deal directly with him and also offed some services for what had happened with my visit. I will go back and look at doing business with Freman just because of the call I received from Keith. More
by Bob Lietka
Employees Worked With
Nick Martolano, Keith Miller
