Ferman Chrysler Jeep Dodge RAM of New Port Richey

I was informed that my car needed motor mounts and a transmission mount to stop the thudding that was happening at low rpm and higher gear when accelerating. I didn’t think this sounded correct but I th transmission mount to stop the thudding that was happening at low rpm and higher gear when accelerating. I didn’t think this sounded correct but I thought the mechanic knew more than me. I waited approximately 7 months for the motor mounts due to COVID with shipping. Well they finally come in and I get them done. As soon as I pull off the lot the same exact thing happens. Well I’m stuck with a car that has the same problem after spending $800. More

Brought vehicle in because it’s running rough. Changed plugs and said it was done. Still runs rough. Don’t need parts changed, need diagnosis and problem found. plugs and said it was done. Still runs rough. Don’t need parts changed, need diagnosis and problem found. More

Jason was extremely helpful. The service department did a great job of fixing my ac and getting a discount for having to be there 2 times in a month great job of fixing my ac and getting a discount for having to be there 2 times in a month More

Normally I see Steve who is ALWAYS phenomenal after I have had a bad experience with another service person and was timid to try another, however, I got Travis this time and he was GREAT!!! Was so easy a have had a bad experience with another service person and was timid to try another, however, I got Travis this time and he was GREAT!!! Was so easy and efficient! More

Staff were very friendly and helpful. Answered my questions with knowledge questions with knowledge More

Excellent experience, no hassles. Very clean and friendly dealer. Would recommend. Ken was great to work with and did everything he could to work with me dealer. Would recommend. Ken was great to work with and did everything he could to work with me More

I called this dealership on the phone and then the salesperson we were dealing with was Elizabeth Rose very professional and very polite we told what we're looking for and then we found out that we go salesperson we were dealing with was Elizabeth Rose very professional and very polite we told what we're looking for and then we found out that we got there from Tallahassee Florida to New Port Richey which was a long trip found out there was a problem with the car that we were going to get so we ended up with our first choice and with our salesperson and both business managers they made this deal work where we can afford our payments this is a very professional dealership very well run no pressure there and I can tell you one thing I am a disabled veteran I couldn't get treated any better so we definitely recommend this particular dealership and the trip there was definitely worth it we're very happy customers we hope this review help you out too More

Ferman dealership has been very helpful to me in my search for a good used car. Their inventory pricing was very fair. Good team of workers. I would not hesitate to buy from them again. search for a good used car. Their inventory pricing was very fair. Good team of workers. I would not hesitate to buy from them again. More

Went there to purchase a used vehicle that we found online. When we set a date to come in it was there and Tony & Scot treated us with respect, friendliness & professionally. After some negotiating, online. When we set a date to come in it was there and Tony & Scot treated us with respect, friendliness & professionally. After some negotiating, vehicle trading in, we reached a fair agreed upon price and drove home in our new (to us) vehicle. Nice dealership with friendly staff. More

Excellent experience. Lizzy was fantastic making sure I knew everything about the car. Even delivered to my house. knew everything about the car. Even delivered to my house. More