Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Quick, Professional & Personable Nothing but positive things to say! The team was just that... a TEAM! Quick turnaround with Jeep repairs. Shuttle driver was friendly and responsive. Nothing but positive things to say! The team was just that... a TEAM! Quick turnaround with Jeep repairs. Shuttle driver was friendly and responsive. Not often do you find a place where you feel you received great service and the price is repairs was fair. Will return to this location for maintenance and repairs! Kimberly Sprott More

Great Awesome service. I purchased on Sunday and felt the service was rushed. I did not test drive and the vehicle and its features not explained. Richard Awesome service. I purchased on Sunday and felt the service was rushed. I did not test drive and the vehicle and its features not explained. Richard was awesome with financing. More

Professional and friendly service. We have had several vehicles serviced, and it has always been a very friendly and accommodating experience. The problems have always been listened to We have had several vehicles serviced, and it has always been a very friendly and accommodating experience. The problems have always been listened to and tended to with professionalism and accuracy with the repair. Very satisfied. More

Recall repair of Rear Lower Control Arms Excellent service. Jamie has been my service advisor for many years and is always there to help and advise. My 2007 Jeep Liberty has been well take Excellent service. Jamie has been my service advisor for many years and is always there to help and advise. My 2007 Jeep Liberty has been well taken care of at Ferman, by Jamie and other service members, since 2009. More

Water pump replacement Typical dealership repair experience. Had water pump replaced, couldn't really get a decent response as to why a water pump would fail on a vehicle th Typical dealership repair experience. Had water pump replaced, couldn't really get a decent response as to why a water pump would fail on a vehicle that only had 35500 miles on it. Unusual for me to see a water pump price that didn't include the gasket. Seems an easy way to add an additional $17 to the bill. Then of course you have to pay 32 plus $$ to get new antifreeze. And before they do anything, you have to agree to $125 plus diagnostic charge that will be applied toward the repair. Could be possible if you were looking at something above and beyond a coolant leak. Nobody works for free, I get that. More

Great When I arrived, I was greeted by friendly. Service staff. My serice advisor Jamie took care of everything from there. I was taken care of in a. T When I arrived, I was greeted by friendly. Service staff. My serice advisor Jamie took care of everything from there. I was taken care of in a. Timely manner. More

Great service Very nice service center. Staff treats you like they care. Quick in and out and take great care of your car. Definitely make this my service center Very nice service center. Staff treats you like they care. Quick in and out and take great care of your car. Definitely make this my service center More

Great customer service I always receive great customer service here! Plus the waiting area is very nice! Steve was very knowledgeable with my vehicle’s recalls as well! I always receive great customer service here! Plus the waiting area is very nice! Steve was very knowledgeable with my vehicle’s recalls as well! More

Came in for a transmission issue and wasn’t fix Very disappointed with the service department tech didn’t fix the problem and I’m sure this dealer can’t fix the vehicle bringing it some where else Very disappointed with the service department tech didn’t fix the problem and I’m sure this dealer can’t fix the vehicle bringing it some where else More

Excellent service department Service was beyond excellent, Everyone in the service department were very nice and helpful. I will definitely use this dealership for all my vehicles Service was beyond excellent, Everyone in the service department were very nice and helpful. I will definitely use this dealership for all my vehicles needs. More