Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Always a great experience! Steve Brawer (Service advisor) is the BEST! Always on top of things! Honest! Always goes the extra mile! Thank you for the Great service as ALWAYS! Steve Brawer (Service advisor) is the BEST! Always on top of things! Honest! Always goes the extra mile! Thank you for the Great service as ALWAYS!!! Lou More

In and out! Just needed a quick review of some of the features on my new Jeep.. Peter came out to my car showed me what I needed to know and I was on my way pain Just needed a quick review of some of the features on my new Jeep.. Peter came out to my car showed me what I needed to know and I was on my way painless and quick and helpful . A good experience. More

Rip off! I'll never return. It cost me $200 for a 15" vacuum hose to be replaced which took 5 minutes to repair. On top of that they did a safety check which t I'll never return. It cost me $200 for a 15" vacuum hose to be replaced which took 5 minutes to repair. On top of that they did a safety check which they couldn't have really checked, because i personally maintained 4 moths ago all the items they flagged. Nice con job! They also told me brake pads were fifty percent gone. Not! The pads were changed 3,000 miles ago with light duty driving most of it @30 miles an hour driving my son to school ,1 stop light. Really they just wanted to get the $900 estimate out of me! More

Excellent service. Excellent people. Life is good Took car in for oil change and servive. Ferman is always thorough and everyone does their job well and cheerfully. Great place. Great people. Good job Took car in for oil change and servive. Ferman is always thorough and everyone does their job well and cheerfully. Great place. Great people. Good job More

Service Had a service to perform an oil change and tire rotation. Process was quick and easy. Waiting area is nice and clean with excellent amenities. Servi Had a service to perform an oil change and tire rotation. Process was quick and easy. Waiting area is nice and clean with excellent amenities. Service was quick, tire pressure was not checked as apon leaving dealership two tires were 5lbs underinflated as they were on start of service. More

Waited too long for service Service was great, as usual, with one problem. I arrived at 9:15 (appointment was for 9:30) for an oil and filter change, my car was taken for service Service was great, as usual, with one problem. I arrived at 9:15 (appointment was for 9:30) for an oil and filter change, my car was taken for service and I didn't see it until 11:30,. I think this is just too long to wait for this service. So I wonder why make an appointment? More

Wheels and tires install Had wheels and tires put on my 2018 Jeep Wrangler JL Sport. Roy Faulkner in Sales and Mike were very knowledgeable and did a great job on getting the Had wheels and tires put on my 2018 Jeep Wrangler JL Sport. Roy Faulkner in Sales and Mike were very knowledgeable and did a great job on getting the jeep to look exactly how I wanted. More

Oil Change/Tire Rotation Received great service as always! I was able to use a coupon that saved me some money as well. They allowed me to drop car off earlier than my app Received great service as always! I was able to use a coupon that saved me some money as well. They allowed me to drop car off earlier than my appointment time and car was completed earlier./ More

Great Customer Service Jamie provided awesome customer service. He was empathic to expense of my repair and provided alternative methods to repairing my car. I feel that I Jamie provided awesome customer service. He was empathic to expense of my repair and provided alternative methods to repairing my car. I feel that I was treated fairly and that my business was appreciated. More

Great customer service. Jamie was informative and knowledgeable about my truck's service needs. He explained everything, and gave me pricing information. This is the best dea Jamie was informative and knowledgeable about my truck's service needs. He explained everything, and gave me pricing information. This is the best dealer experience, yet. More