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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.3
2,305 Reviews

2,305 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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August 20, 2021

Steve was great. Exceptional service!!!! My low tire pressure light was on, they checked everything possible and no leak. Tire was filled and didnt try to up sell anything. This service department is gr More

by flowerchic65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 18, 2021

The department was the best! They emailed me updates and communicated with me promptly. I would highly recommend this service department and its Management staff for any future business More

by jimpeakcontractorsinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Henderson
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 18, 2021

Did not have good feeling about service did not use factory parts and charged at least 150.00 to much for service that took maybe and hour to complete also did not reset computer on vehicle More

by sgwalden315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 17, 2021

Jason was able to squeeze our Jeep in after we discovered a puncture in our tire. He also took care of our regular service at the same time to save us an extra trip back to the dealership. We are very thankf More

by dananny0803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 17, 2021

Great service as always. Quick turnaround for oil change and tire rotation. Will continue to visit this dealership for all of my vehicle’s needs More

by TC2856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 16, 2021

I wanted a car. They sold me a car. I had money. They had a bank to accept money. 25 words aren’t needed. It was a simple transaction. But here we are… doing this thing because— reasons. More

by rico_rodr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez, Travis Henderson, David Franke
Aug 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 13, 2021

Not sure why i make appointments whenI still have to wait 2 hours. When I do go to this dealership and ask for a wash I never get it washed. I also put the service department through a test asking about tune More

by LILEVE1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Henderson
Aug 16, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Aug 16, 2021 -

LILEVE1121 responded

She can email me

July 31, 2021

Wonderful experience. Everyone was extremely professional. My car was ready in a timely manner. Returned to me clean as it went in. Extremely satisfied. Thank you More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 30, 2021

I enjoy coming here for my servicing. Everyone is friendly and professional and my Jeep is always good afterwards. While I'm sitting in the customer area I say hi to all the staff that walks by and More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 30, 2021

brought my RAM truck in for service. had no issues, in and out everything done and completed with a smile. all folks at the service dept were excellent. More

by kkpanama70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve brawer, jason lougue
Aug 03, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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