Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Utilized Ferman Chrysler for the first time for oil change and tire rotation, since I was from out of town. Showed up a little early for my appointment, but still took me right in. Quick expedient serv change and tire rotation, since I was from out of town. Showed up a little early for my appointment, but still took me right in. Quick expedient service, and friendly knowledgeable service advisor. More

Very unsatisfied, they where supposed to program my key fobs for 85.00 not working fobs for 85.00 not working More

Excellent Customer Service! Steve Brawer diagnosed the problem, opened a claim on my service contract and ordered my hub bearings. He is going to call me as soon as he can get a Steve Brawer diagnosed the problem, opened a claim on my service contract and ordered my hub bearings. He is going to call me as soon as he can get an eta on my parts. More

Great service department. The service writer kept me informed during the repair and when it became evident the repair was going to take longer a loaner vehicle was provided. The service writer kept me informed during the repair and when it became evident the repair was going to take longer a loaner vehicle was provided. More

Don’t know service writer’s name I just guessed at and gave five stars to the person.is that what you want ? gave five stars to the person.is that what you want ? More

they are spot on in customer service and their service department, always a pleasure to work with when scheduling a visit on my Dodge Limited department, always a pleasure to work with when scheduling a visit on my Dodge Limited More

So far my experience has always been great. May I suggest doing complimentary wash of vehicles when service is done. May I suggest doing complimentary wash of vehicles when service is done. More

Steve Brawer was Amazing. Steve listened to my husband and he understood all of our concerns and was always helpful. Steve made sure that our van was serviced right and even Steve listened to my husband and he understood all of our concerns and was always helpful. Steve made sure that our van was serviced right and even set our family up with a Ferman Courtesy Vehicle knowing, our van would be out of commission for awhile because it needed a complete New Transmission and Driver Side Window Switch and Driver Side Heating Coil. Even when we had to bring our van back after Transmission's Replacement for a metal shovel scraping sound. Steve listened to our concerns and wasn't dismissive, he even heard a problem with our Front AC Blower, we hadn't. Steve resolve both of Issues in a timely manner. Even though our Driver Side Window Switch and Driver Side Heating Coil are on back order due to supply chain issues, Steve has been keeping us in the loop on what's going on with our parts. My husband had a really bad experience with Ferman before, but Steve and Chris( he was in charge of services for our van a year ago) have restored our Faith in Ferman's Service Department. Also shout out to who ever is running Ferman's Hospitality and Customer Lounge, Thanks for the Great Coffee and Drinks and Providing Such a Clean and Comfortable Area for Your Customers. We also wanted to give the Cleaning Maintenance People Shout Out for keeping everything so clean and sanitized. Thanks Steve Brawer for Being an Awesome Guy. Faith Restored. More

Service agent was very helpful, tried to get the extended insurance Co. to pay for the repairs, I waited close to 2 weeks, but it was worth it, the car is running very well insurance Co. to pay for the repairs, I waited close to 2 weeks, but it was worth it, the car is running very well More

Always friendly and they take good care of their customers. They are efficient and timely customers. They are efficient and timely More