Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Took Jeep Wrangler JL in for warranty technical bulletin for loose steering issues. Dealer tried to charge diagnostic fee for warranty work. Went to a different more reasonable dealer. for loose steering issues. Dealer tried to charge diagnostic fee for warranty work. Went to a different more reasonable dealer. More

I had a great experience at the Jeep dealership no problems with anyone quick and cookout was ready when I get there my appointment time problems with anyone quick and cookout was ready when I get there my appointment time More

Transactions all occured while I waited and all was good Transactions all occured while I waited and all was good on the pick-up. Silver bells and shotgun shell, and grand MAMA drives a snail. Cheers. Transactions all occured while I waited and all was good on the pick-up. Silver bells and shotgun shell, and grand MAMA drives a snail. Cheers. More

Got my Dodge 3500 served at dealer in a timely manner staff was friendly and professional. Will take truck back for next service when required. staff was friendly and professional. Will take truck back for next service when required. More

Received Friendly Service and vehicle was ready when promised at quoted cost. Steve kept me updated with the progress of the repair so I would know when I needed to head over to pick up my jeep promised at quoted cost. Steve kept me updated with the progress of the repair so I would know when I needed to head over to pick up my jeep More

I I'm very very disappointed with the dealership and how I've been handled since the day I bought my brand new Jeep we have bought in multiple multiple used vehicles from Furman and never had the problems l I've been handled since the day I bought my brand new Jeep we have bought in multiple multiple used vehicles from Furman and never had the problems like we've had with a brand spanking new only 18 mi on it Jeap Wrangler.. I always recommended Furman but I will never recommend them again I've been lied to manipulated putting harms away. I personally will be reaching out to Jeep corporation to let them know about my experience yet again. More

I was checked in promptly even without an appointment. I was checked in promptly even without an appointment. The service department got me in within the timeframe they told me it would take and told me w I was checked in promptly even without an appointment. The service department got me in within the timeframe they told me it would take and told me what they were going to do and a price for the diagnostic work only. When they determined I needed a new battery and explained the cost of the battery I appreciated that. And my car was done and it’s been running fine cents. More

terrible service performed in my truck. They changed the windshield and I waited from 9am until 3:30 pm at the dealer to allow time for the glue to dry. When I drive on the road I feel the noise of air ent windshield and I waited from 9am until 3:30 pm at the dealer to allow time for the glue to dry. When I drive on the road I feel the noise of air entering the car. Never again I enter that dealer again. I had a very bad experience in the purchase and now in the execution of the "warranty" service that the factory gave me because this dealer turned his back on me. More

This Dealership along with the service department is excellent. Got the parts I needed in quickly and worked hard to fix my Dodge Journey. Work was done quickly and while I waited kept me informed. excellent. Got the parts I needed in quickly and worked hard to fix my Dodge Journey. Work was done quickly and while I waited kept me informed. More

Excellent communication and attention to detail during the last service stop. Issue was a warranty claim along with an open recall. Will definitely use them again for upcoming service. the last service stop. Issue was a warranty claim along with an open recall. Will definitely use them again for upcoming service. More