Ferman Ford

Great Service! Jeff did a great job taking care of my car and my needs. It was completed a little earlier than expected which was great since i was waiting! Thank y Jeff did a great job taking care of my car and my needs. It was completed a little earlier than expected which was great since i was waiting! Thank you More

Fantastic service The overall experience I had was great. I don't want to give 5 stars for everything but I could not. The only issue was the amount of time it took. It The overall experience I had was great. I don't want to give 5 stars for everything but I could not. The only issue was the amount of time it took. It seemed longer thand the last time,I bought a car. But no real issue there. And I can not give enough stars for Gary he was fantastic. More

Quick and easy I love coming to Ferman Ford, the Sales and Service staffs are knowledgeable, easy to deal with, and very quick to help out. I love the new waiting ar I love coming to Ferman Ford, the Sales and Service staffs are knowledgeable, easy to deal with, and very quick to help out. I love the new waiting area and showroom!! More

Amazing The service department at Ferman is second to none. We switched from another Ford dealership and can't begin to express how glad we are that we made t The service department at Ferman is second to none. We switched from another Ford dealership and can't begin to express how glad we are that we made the switch. They have done everything in their power to accommodate us. Simply the best!!!! More

William in the Service Center is Awesome! I have been through several service techs at Ferman Ford and honestly was on the verge of switching dealerships until I scheduled with William Pannier I have been through several service techs at Ferman Ford and honestly was on the verge of switching dealerships until I scheduled with William Pannier. The car buying process is always dreamy but you really can tell how good a dealership is by their service department. That's where return customers are made. William definitely makes me want to continue doing business with Ferman Ford. He was very attentive to the things that needed to be done to my car and had great follow up. I will not use any other tech besides William moving forward! More

Great service in and in about an hour Awesome service they were able to diagnose and fix the problem in about an hour staff is always nice and welcoming and the wait time was great Awesome service they were able to diagnose and fix the problem in about an hour staff is always nice and welcoming and the wait time was great More

Awesome It was awesome the level of treatment you get with so many questions going through your mind as you decide colors styles makes with such ease to these It was awesome the level of treatment you get with so many questions going through your mind as you decide colors styles makes with such ease to these answers never was there any pressure to purchase these folks at Ferman five stars More

Oil change at Ferman Fird My Advisor, Jeff Vuncannon, was very cordial. After returning home and lifting the hood, I found oil dropped on the engine cover and around oil cap. V My Advisor, Jeff Vuncannon, was very cordial. After returning home and lifting the hood, I found oil dropped on the engine cover and around oil cap. Very messy job to say the least. I would be happy to send you a picture, if requested. Since my car is no longer under warranty, I will be finding a different option for service. More

Dennis is Awesome! Denniw is awesome always very friendly and gets me in and out since I have very little patience to wait around the dealership for service. Denniw is awesome always very friendly and gets me in and out since I have very little patience to wait around the dealership for service. More

Great customer service Very pleasant experience. I wasn’t able to wait with my truck for an oil change and tire rotation so they said that they would not be able to fit me i Very pleasant experience. I wasn’t able to wait with my truck for an oil change and tire rotation so they said that they would not be able to fit me in. It was the Tuesday before Thanksgiving and they were extremely busy with people like myself who had waited until the last minute to get the service done. They then told me that if I could leave the truck they could get me in, which was wonderful because I really needed to get my oil changeed. They said that the courtesy driver could take me home and pick me up! Because they were so accommodating I was able to get my service completed. I will definitely continue to use Ferman for my service needs. As well, I also purchased my F-150 from them. More