Ferman Ford

1st experience with FL dealership I had a bit of trouble getting through to a "live" person to make a service appointment but after Jeff took my call he also took care of all of my ser I had a bit of trouble getting through to a "live" person to make a service appointment but after Jeff took my call he also took care of all of my service needs. Prompt vehicle check in, loaner car and on my way. 15 min. max. My vehicle pick up was even quicker. I'm not looking for another Ford dealer in the area, I use Ferman Ford! More

Squeezed in for new battery Cameron was our service rep. And he was friendly and professional. He tried his best to get our service issue corrected as fast as possible even thou Cameron was our service rep. And he was friendly and professional. He tried his best to get our service issue corrected as fast as possible even though we did not have an appointment. The cost of the service was average but a tad higher than the larger auto stores like Auto Zone etc. but competitive. The best part of our experience was our rep—-Cameron. He was extremely busy but acted like we were his only customers. He is to be commended. More

best experiences This was the best and most rewarding expierience I’ve had at a dealership. Absolute top drawer in customer treatment. I can always expect and count on This was the best and most rewarding expierience I’ve had at a dealership. Absolute top drawer in customer treatment. I can always expect and count on efficiency and top quality work . Thanks for such a great experience! More

Battery replacement Had my car battery die after 5 years. They were able to fit me in the next day. Also was able to take the free shuttle to work and when I came back th Had my car battery die after 5 years. They were able to fit me in the next day. Also was able to take the free shuttle to work and when I came back the car was taken care of. More

Dealership Rating I bought a 2018 Mazda3 Touring from Tom Sfero. It was my very first vehicle purchase and I couldn’t have had a better experience. Tom was very accommo I bought a 2018 Mazda3 Touring from Tom Sfero. It was my very first vehicle purchase and I couldn’t have had a better experience. Tom was very accommodating, answering all of my questions & concerns and offering valuable advice. I truly felt like a valued customer and the whole car buying process was relatively simple. Glad I picked Ferman Mazda & was able to work with Tom in purchasing my first car. Thank you! More

The mostest car place Greatest service department. Quick service and a ride home and back to Ferman. I always go to Ferman Ford for every I need on my Ford Explorer. Greatest service department. Quick service and a ride home and back to Ferman. I always go to Ferman Ford for every I need on my Ford Explorer. More

Great dealing with Demitios. Good job making our visit easy. Found us a great vehicle and at the right price. Thanks for all your help and to the financ dealing with Demitios. Good job making our visit easy. Found us a great vehicle and at the right price. Thanks for all your help and to the finance department. More

Trade in and purchase Tom Sfero was an absolute angel! Tom and I spoke at length about exactly what I wanted in a vehicle. This wasn't available at the time so Tom promised Tom Sfero was an absolute angel! Tom and I spoke at length about exactly what I wanted in a vehicle. This wasn't available at the time so Tom promised to keep working to find it. He emailed/texted me with potential vehicles for about a month until the perfect one came in. He and Eric Bartholomew worked with me for hours to ensure I got the vehicle and the financing that I wanted. This is my second vehicle purchase from Ferman and this is why. Ferman has a great team working in every department. More

Unable to get a return phone call on minor issue Furmon did not respond FOUR follow-up calls after the sale (love the Edge). Always buy Ford. Disappointed StateFarm said dealer secures lost title Furmon did not respond FOUR follow-up calls after the sale (love the Edge). Always buy Ford. Disappointed StateFarm said dealer secures lost title of Taurus I traded in. So no ans leaves me hanging if they did it. Just want to talk with right person. Very dificult More

Excellent The service was promt, My appointment manager was polite, couldnt have gone smoother. I will definitely be returning for future service needs. Custome The service was promt, My appointment manager was polite, couldnt have gone smoother. I will definitely be returning for future service needs. Customer lounge and shuttle service were also accommodating. More