Ferman Ford

Not happy with service Truck still not fixed and nobody has contacted me it’s been 2 weeks and nothing. Service advisor Cameron was very unperfessional and doesn’t follow up Truck still not fixed and nobody has contacted me it’s been 2 weeks and nothing. Service advisor Cameron was very unperfessional and doesn’t follow up. More

Pretty darn good I had a good salesman and we worked out a good price after a little negotiating. The paperwork seem to take an extremely long time. I would give them I had a good salesman and we worked out a good price after a little negotiating. The paperwork seem to take an extremely long time. I would give them an “B+” grade. The only thing I didn’t like was when working with the finance manager, he gave me many forms to sign. In the middle of the forms was an Extended warrantee that was going to cost $1998. It was almost inferred that it was included but it was an added cost to my Purchases. I immediately declined that warrantee and I was asked “I guess you aren’t a warrantee guy?”. “Why wouldn’t you want it?” After I had already signed a pile of forms, to throw that in the middle of the signing session, I thought was in poor taste and “SLICK” More

Was not informed of damage to the bottom of the vehicle that Was not informed of Damage done to the bottom of the vehicle which could be seem very clearly on a lift. Also it took them over 6 weeks to get wind Was not informed of Damage done to the bottom of the vehicle which could be seem very clearly on a lift. Also it took them over 6 weeks to get windshield replaced. Which was known at the sale of vehicle. More

The worse experience ever I would give NO STARS Wrong quote giving, always had to call back the day after they told me they would call, and service getting oil all over the inside of my new GT. Wrong quote giving, always had to call back the day after they told me they would call, and service getting oil all over the inside of my new GT. More

JUST ANOTHER VISIT I highly reccomend this service center for any Ford needs. I have brought my Mustang in many times for performance related upgrades. My car is complet I highly reccomend this service center for any Ford needs. I have brought my Mustang in many times for performance related upgrades. My car is completed in a timely manner, and if more time is needed, a loaner is provided. The car is always returned to me clean and detailed. More

Painless! We were in the market for a Transit Connect van. We did our due diligence on pricing. After looking over the inventory, Demetrios Mina gave us sever We were in the market for a Transit Connect van. We did our due diligence on pricing. After looking over the inventory, Demetrios Mina gave us several options. We discussed price, they met our price point and DONE! It was amazingly easy, NO pressure. The numbers were right, and they were expiditious and we were out the door. More

No one is Better than Ferman Ford Best Price Best Service Greatest experience. I’ve used quit a few other dealers and my experience Cameron in the service dept was superb. THANK YO Best Price Best Service Greatest experience. I’ve used quit a few other dealers and my experience Cameron in the service dept was superb. THANK YOU AGAIN FERMAN FORD More

Best car buying experience ever!! Ron Whiting and Joe Callipare were helpful, knowledgeable, and respectful! They listened to my needs and worked hard to make me happy!! I came for s Ron Whiting and Joe Callipare were helpful, knowledgeable, and respectful! They listened to my needs and worked hard to make me happy!! I came for service and ended up with a new car that fit my needs perfectly! I am truly thankful for their kindness and for their hard work on my behalf. Will recommend them and Ferman Ford to all my friends. More

Excellent service Ferman Ford goes out to help the customer . A knowledgeable crew and a service advisor who displays true concern Dennis kept me up to date on the pr Ferman Ford goes out to help the customer . A knowledgeable crew and a service advisor who displays true concern Dennis kept me up to date on the progress of my Focus and got the job done. I cannot let anyone but German to deal with my 2014 Focus More

Our 6th Ford purchased here Our salesman Issam was professional, courteous and sincere. The sales manager Ron made the experience pleasurable and fun. Eric is an asset to the com Our salesman Issam was professional, courteous and sincere. The sales manager Ron made the experience pleasurable and fun. Eric is an asset to the company and was our finance contact 6 years ago. We love the new Explorer! More