Ferman MINI of Tampa Bay

Always a pleasure to spend time at Ferman BMW Mini The service visit last week exceeded my expectations with regard to time and cleanliness, I didn't really need the wash and vac but the details are al The service visit last week exceeded my expectations with regard to time and cleanliness, I didn't really need the wash and vac but the details are always appreciated noticed . While we did observe social distancing I met new faces as well the familiar Ferman staff and enjoyed conversations out side that made time fly. Thank you all again and wish you remain safe during the Corona Pandemic. PS. the precautions and cleanliness Freman BMW is practicing at the facility is exceptional thank you for your concern , I felt my safety and well being was priority. More

I needed to have my newly bought Mini checked up And Derrick went above and beyond. Great customer service!🙂 Thanks again, Derrick! A. G. T. Derrick went above and beyond. Great customer service!🙂 Thanks again, Derrick! A. G. T. More

Courtney Took Great care of our car I purchased a vehicle at a different Ferman dealership, but the MINI store was closer to me and they treated me like I purchased from them. I highly r I purchased a vehicle at a different Ferman dealership, but the MINI store was closer to me and they treated me like I purchased from them. I highly recommend the whole staff! I even drove a loaner Countryman and that may be my next vehicle. More

Rolled up with a run flat issue while on my way to work with no appointment. Instantly taken care of, given courtesy vehicle, and was able to pick up my car by end of the day. with no appointment. Instantly taken care of, given courtesy vehicle, and was able to pick up my car by end of the day. More

Good job and even washed an vacuumed the car Gave me a Good job and even washed an vacuumed the car Gave me a loaner due to the long wait time Will come back when I’m in town Good job and even washed an vacuumed the car Gave me a loaner due to the long wait time Will come back when I’m in town More

Great Service Great SALESMAN!!! I went to go look into a car that I had my eye out for and altho I didn't get approved for the car I was hoping to get Matthew Crespo was determined t I went to go look into a car that I had my eye out for and altho I didn't get approved for the car I was hoping to get Matthew Crespo was determined to get me into a vehicle and ended up walking away with a nice Honda chosen by Matt. He clearly had me and my family needs in mind when helping us choose a car that we needed and I have to say he choose perfectly!!! If you go to Ferman Mini Please see Matt and everything will end up great!!! More

Surpise, Surprise After leaving the service center, I received an email outlining more than $1000 in additional "refused" service, and prices on the one suggested doubl After leaving the service center, I received an email outlining more than $1000 in additional "refused" service, and prices on the one suggested doubled. Called by service manager who tried to convince me that I "misunderstood" and his agent "told me everything". Interestingly, he never once acknowledged anything I said (or had in writing) could be right. Take your car elsewhere. More

Service was great Work was completed quickly. The service advisor was friendly and professional I appreciated getting a detailed description of the problem; that help Work was completed quickly. The service advisor was friendly and professional I appreciated getting a detailed description of the problem; that helped me decide how to proceed with repairs. More

Tremendous experience! We saw a used Volkswagen Beetle on an internet website and fell in love with it. We immediately called the number listed and it was Ferman Mini in Tam We saw a used Volkswagen Beetle on an internet website and fell in love with it. We immediately called the number listed and it was Ferman Mini in Tampa. After a brief conversation with the sales manager we decided to drive down and look at it the next day. We mad the 500 mile roundtrip to Tampa on Sunday 19 April. The staff was absolutely amazing and the car is beautiful! It was a cash sale and we were in and out in 2:15 (two hours and fifteen minutes) That is a record for us purchasing a vehicle! I can't say enough about this dealership! Chellcey was fantastic in her handling such a last minute sales transaction. The finance guys who did the paperwork were easy with no pressure to purchase add ons. We drove to Tampa to buy a car and ended up meeting some wonderful people and making some good friends as well. All this while maintaining safe "social distancing" practices. We will probably buy more vehicles from Ferman due to the treatment we received regardless of the distance we would have to travel. More

Excellent, patient and friendly. We have dealt with Ferman BMW before. Matt Speedy and Mary Keller are the most amazing people to work with and made our buying experience easy and en We have dealt with Ferman BMW before. Matt Speedy and Mary Keller are the most amazing people to work with and made our buying experience easy and enjoyable. Thank you! More