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Ferman MINI of Tampa Bay
Palm Harbor, FL
2,071 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,071 reviews
Verified Customer
April 06, 2020
eccellent all around service i am very pleased with cesare as my service advisor . he is extremely accommadating and knowledgeable about my car he is a huge asset to the dealershi i am very pleased with cesare as my service advisor . he is extremely accommadating and knowledgeable about my car he is a huge asset to the dealership More
by rocco
Employees Worked With
Cesar Tereso
April 06, 2020
excellent Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding all the way. More
by ernesto20022
Employees Worked With
Nick in Service
April 06, 2020
Very prompt and courteous service. Kept me informed of the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch More
by bew3912
April 05, 2020
Excellent Service Ferman did the service I requested in the time frame agreed, which included picking up and returning my car to my home base. During the corona virus Ferman did the service I requested in the time frame agreed, which included picking up and returning my car to my home base. During the corona virus outbreak, their concern for maintaining social distancing and sanitized transfer of keys as well as limited touching of interior car surfaces was outstanding. Finally, their overall survey of the car made me aware of additional issues that will be addressed in the near future. More
by gary.gresham
Employees Worked With
Jamie Annese
April 03, 2020
Mario Borbolla made it very easy to purchase my x7M5.0. The dealership was friendly and clean. I did not feel hassled or pushed around, great experience The dealership was friendly and clean. I did not feel hassled or pushed around, great experience More
by alonsojosorio
Employees Worked With
Mario Borbolla
April 03, 2020
Stepping Up During Trying Times The entire Ferman team stepped up during these trying times (COVID-19). I have been practicing social distancing for over a month now and Ferman respe The entire Ferman team stepped up during these trying times (COVID-19). I have been practicing social distancing for over a month now and Ferman respected that by arranging at home test drive and purchase of our new Mini EV. Everything was done over the phone, internet and from our home. The car was disinfected and the touch surfaces wiped down. My trade was picked up upon delivery of the Mini. Nice job guys, pleasant experience. More
by rickjones48
April 03, 2020
Efficent and timely. And also 100 percentgood workmanship. Marc took great care of me from the Moment I walked in till my M5 Comp was repaired to my satisfaction. Most of all Marc has impeccable manners. Kin Marc took great care of me from the Moment I walked in till my M5 Comp was repaired to my satisfaction. Most of all Marc has impeccable manners. Kind of rare these days from young people. More
by elctrn3847
Employees Worked With
April 02, 2020
GREAT SERVICE ON MY M235I CESAR FOUND MY PROBLEM AND GOT IT FIXED QUICKLY. I AM VERY SATISFIED WITH FERMAN BMW AND MY SERVICE ADVISOR CESAR. HE'S GREAT TO WORK WITH. ALWAYS KE CESAR FOUND MY PROBLEM AND GOT IT FIXED QUICKLY. I AM VERY SATISFIED WITH FERMAN BMW AND MY SERVICE ADVISOR CESAR. HE'S GREAT TO WORK WITH. ALWAYS KEEPS HIS PROMISES AND ALWAYS GETS BACK TO ME QUICKLY. More
by Paco1
Employees Worked With
Cesar Tereso
April 02, 2020
The Epitome of Customer Service Our service advisor, Cesar, went over and about to make sure my service appointment since I'm a snowbird who had never been to the dealership. Noth Our service advisor, Cesar, went over and about to make sure my service appointment since I'm a snowbird who had never been to the dealership. Nothing, I mean nothing, escaped his notice. Even superior to my home dealership. More
by Donna and her BMW
Employees Worked With
Cesar Tereso
