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Ferman MINI of Tampa Bay
Palm Harbor, FL
1,731 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,731 reviews
January 01, 2024
Very poor communication, I was never notified when car was ready for pick up. Dealer had car all day for tire repair. Decided to drive to dealer at 630pm and car was ready wow!!! was ready for pick up. Dealer had car all day for tire repair. Decided to drive to dealer at 630pm and car was ready wow!!! More
by theron.wa
Verified CustomerEmployees Worked With
Helpful December 29, 2023
The greatest asset that Ferman Mini dealership has next to the quality of cars in which they sell is Mathew Maynard. He provides nothing short of World Class customer service. To be in his hands is as of b to the quality of cars in which they sell is Mathew Maynard. He provides nothing short of World Class customer service. To be in his hands is as of being taken care of by a close family friend or even a family member. He is knowledgeable efficient kind and all around the nicest person you will ever meet. I am grateful and honored to have him as a service representative. Thank you for always an above and beyond customer service. More
by fcruz2nyc
Employees Worked With
December 22, 2023
Scheduled oil change takes way too long, Maynard does his best to defend the length of time. best to defend the length of time. More
by Hemi
Employees Worked With
December 22, 2023
Had a great experience at Ferman. Tony Beltran was very knowledgeable in car sales and the Mini Cooper brand. Everyone we encountered was friendly and caring. They gave me a good pric Tony Beltran was very knowledgeable in car sales and the Mini Cooper brand. Everyone we encountered was friendly and caring. They gave me a good price on my trade in. The entire deal went seamless and fairly quickly. I love my little convertible!! More
by cingdee
Employees Worked With
December 22, 2023
My Mini sales person was Mike Mancinni and he went above and beyond to make this deal happened!! He was awesome! and beyond to make this deal happened!! He was awesome! More
by coraluna
December 21, 2023
Outstanding professional service from everyone we dealt with at Fermin Mini. This .was the best experience I have had in acquiring a new vehicle. Many thanks to the entire Fermin team! with at Fermin Mini. This .was the best experience I have had in acquiring a new vehicle. Many thanks to the entire Fermin team! More
by rjester
Employees Worked With
Other Employees :
Kyle Tyzio ---5 stars, excellent service and a pleasure to work with
December 19, 2023
You guys are awesome! This is my second Mini and I will probably get another one This is my second Mini and I will probably get another one More
by cheryl.kolley
Employees Worked With
December 17, 2023
Courtney was my Svc agent-she was great-listened to my comments & helped me make repair decisions. Car was worked over WELL. Only concern I have is cost of 4 tires, but this has to do w/personal finances comments & helped me make repair decisions. Car was worked over WELL. Only concern I have is cost of 4 tires, but this has to do w/personal finances than Mini. Thx again! & if the pick up/drop off/loaner car is available in my maintenance plan, that will be a treat for next time, cuz I have a 1.25 hr. drive in normal traffic. Have a wonderful holiday & make sure Courtney gets a 10 on her evaluation! 🌟🎄🌟 More
by Jaime
Employees Worked With
December 15, 2023
Friendly, professional service with a prompt response to my questions. The flawed paint area was immediately resolved. Ryan George is an asset to Ferman. my questions. The flawed paint area was immediately resolved. Ryan George is an asset to Ferman. More
by john@jnestor.com
Employees Worked With
December 15, 2023
It was so nice to arrive and find the mini repaired and ready to drive back home with no problems. ready to drive back home with no problems. More
by jbflattem
Employees Worked With
