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Ferman MINI of Tampa Bay
Palm Harbor, FL
2,651 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,651 reviews
June 05, 2021
I was greeted with a friendly smile staff was very professional & kind .I Appreciated the great customer service as well as the car maintenance which was completed in a timely manner . professional & kind .I Appreciated the great customer service as well as the car maintenance which was completed in a timely manner . More
by Elena08957
Verified Customer
June 04, 2021
The dealership is clean and comfortable while waiting on service. The staff was friendly. Did not try to upsell me on unnecessary services. Had the car ready when promised. service. The staff was friendly. Did not try to upsell me on unnecessary services. Had the car ready when promised. More
by doug91
Employees Worked With
June 04, 2021
Love, love, love this dealership! Ferman BMW/MINI never disappoints! Jamie Annese and Stevon are the absolute best and provide thorough and knowledgeable service! Thank you Ferman BMW/MINI! disappoints! Jamie Annese and Stevon are the absolute best and provide thorough and knowledgeable service! Thank you Ferman BMW/MINI! More
by LGULOTTA
Employees Worked With
Jamie Annese, Stevon
June 03, 2021
Ryan George is, without a doubt, the best car salesperson I have ever encountered. Straight forward, honest with a sense of humor. Knew the vehicle and explained it so we could understand. I have ever encountered. Straight forward, honest with a sense of humor. Knew the vehicle and explained it so we could understand. More
by twperry
June 03, 2021
I have 2 MINI Coopers and I choose ONLY to do business with the dealership in the light & Trust that I never have to question. The service team at MINI David Hart and Matthew Maynard provide EXCELLENT Ope with the dealership in the light & Trust that I never have to question. The service team at MINI David Hart and Matthew Maynard provide EXCELLENT Operations with Service #1 plus #Style. Nothing else really , you invest in what you serve. Thank you , Cordially, of course DRSPORTY , Sarasota Florida USA . More
by LIAM AIR
June 02, 2021
The customer service at Ferman Mini is excellent. They offer a comfortable environment and are always willing to help. We've worked with Matthew multiple times for both maintenance and major repairs. Each offer a comfortable environment and are always willing to help. We've worked with Matthew multiple times for both maintenance and major repairs. Each time Matthew and the service technicians have gone above and beyond with thoroughness open communication. More
by WILDBILL
Employees Worked With
June 02, 2021
We drove 3 hours to get our Mini from Ferman. We were able to get the color combination we wanted. They had a large selection. able to get the color combination we wanted. They had a large selection. More
by Michelle G
June 01, 2021
MINI is a great dealership in Palm Harbor David was my customer service guy that I dealt with and he is very patient and kind and very helpful with everything customer service guy that I dealt with and he is very patient and kind and very helpful with everything More
by jibbaqueen
Employees Worked With
David Hart
June 01, 2021
Great and friendly service. Went in as a walk in and was set up within 24 hours to have my break sensors and pads along with a fuel valve that was throwing up check engine problems. When the light came back set up within 24 hours to have my break sensors and pads along with a fuel valve that was throwing up check engine problems. When the light came back on and I came back they quickly diagnosed the problem, and were upfront on the lack of necessity instead of trying to milk me for every dollar. Great experience every time and will be back for oil changes and hopefully not needing to for anything else. David and the rest of the Ferman staff are all extremely helpful and go above and beyond. Thanks again! More
by OrangePill
Employees Worked With
Receptionist was extremely polite and walked me over to the BMW side to the financing department when it was unnecessary but appreciated , David Hart
May 31, 2021
Incredible and friendly staff and excellent customer service. I highly recommend this dealership to anybody looking for a new or used car. We will definitely be back :) service. I highly recommend this dealership to anybody looking for a new or used car. We will definitely be back :) More
by khoburg
