Ferman MINI of Tampa Bay

It's a beautiful facility and they seem to have invested in the guest experience. There are pleasant places to wait (or work while waiting) for your service to be completed. in the guest experience. There are pleasant places to wait (or work while waiting) for your service to be completed. More

Matthew is awesome! He is personable and very knowledgeable. Always looking out for his customers. He goes above and beyond. Make Fermin Mini the place for your car mai He is personable and very knowledgeable. Always looking out for his customers. He goes above and beyond. Make Fermin Mini the place for your car maintenance More

Ferman and Matthew have been fabulous for 3 Minis! I will never go anywhere else but a Ferman dealership...... as long as Matthew is there, he is THE BEST I will never go anywhere else but a Ferman dealership...... as long as Matthew is there, he is THE BEST More

This was probably the best car buying experience we have ever had. From the first phone contact it was nothing but helpful and accommodating. Everything was well done and quickly done. The only strange part ever had. From the first phone contact it was nothing but helpful and accommodating. Everything was well done and quickly done. The only strange part was that the finance department would not work with my preferred finance company USAA who I have done business with for more than 50 years. They did get me a rate that was better than most offered but not as good as I already had with USAA.I will have to refinance it , other than that it was a GREAT experience. More

I’ve only dealt with Matthew, but he is extremely helpful. Explains everything thoroughly is always truthful about what is going on and how long it will take has helped me with financing to pay for m helpful. Explains everything thoroughly is always truthful about what is going on and how long it will take has helped me with financing to pay for my expenses. More

Tony Beltran is a very gracious and knowledgeable and helpful salesperson . He was very patient as we toured the inventory selecting cars to test drive , I am extremely happy with my purchase and kudos helpful salesperson . He was very patient as we toured the inventory selecting cars to test drive , I am extremely happy with my purchase and kudos to Tony for his help More

i can't say enough about how wonderful Courtney Devine was .so helpful. but more than that, she was just on top of the whole procedure. my car is 20 years old and she treated me like it was made of gold. was .so helpful. but more than that, she was just on top of the whole procedure. my car is 20 years old and she treated me like it was made of gold. she went above and beyond getting my car taken care of. that a nice experience it was for me. thank you, ann More

Mike was very knowledgeable, helpful, courteous and friendly. He made the purchase of my Mini very easy. friendly. He made the purchase of my Mini very easy. More

I havr always been happy with the service here. The service reps are friendly and helpful plus a nice waiting area with free coffee. Works for me The service reps are friendly and helpful plus a nice waiting area with free coffee. Works for me More

Always on time and professional. Service continues to be Minis strong suit with reliable employees. Service continues to be Minis strong suit with reliable employees. More