Ferman MINI of Tampa Bay

Matthew is a great and very friendly service advisor. He makes you feel as a valued customer. He kept me updated several times on the service that was being done and the video from the technician is alwa He makes you feel as a valued customer. He kept me updated several times on the service that was being done and the video from the technician is always appreciated. I just wish there was a Mini Cooper dealership in Sarasota so I don't have to spend 90 minutes or longer driving the 75 miles to have service done on my car. Also even Dallas my salesman came out and checked on me. More

They responded efficiently to my requests And the result was above expectation And everything was perfect was above expectation And everything was perfect More

I couldn’t say enough great things about my experience with Dallas and the Mini team! Every part of my experience from the sale, to the financing to the time and care spent to go over all of the features with Dallas and the Mini team! Every part of my experience from the sale, to the financing to the time and care spent to go over all of the features was exceptional. So much care and consideration went into making my 20 year in the making Mini dream come true and I am so grateful! More

Great attention and search for our needs. Appreciate Dallas Crider for his work and kindness. Appreciate Dallas Crider for his work and kindness. More

Conscientious and thorough service. Very satisfied. I would recommend Ferman service and sales to everyone. Very satisfied. I would recommend Ferman service and sales to everyone. More

We couldn't have asked for a better automotive dealership in the Tampa Bay area! Ferman MINI of Tampa Bay truly goes above and beyond in every aspect of the customer experience. From their excellent sales in the Tampa Bay area! Ferman MINI of Tampa Bay truly goes above and beyond in every aspect of the customer experience. From their excellent sales team and outstanding financial assistance to their knowledgeable, dependable, and top-quality service department, every interaction has been nothing short of exceptional. What really sets Ferman MINI apart is the people! These are genuinely some of the friendliest guys in town! They always greet us by name, welcome us with a smile, and make us feel like valued members of the MINI family rather than just another customer. It's rare to find a dealership that combines professionalism, honesty, exceptional customer service, and such a warm, personal atmosphere. Whether purchasing a vehicle, discussing financing, or visiting the service department, we're always treated with genuine care and respect. Ferman MINI of Tampa Bay has earned our loyalty, trust, and highest recommendation! Thank you for making every visit such a positive experience. We're proud to be part of the MINI family! More

The trade and purchase process was straightforward and relatively quick. The time with the business manager was a bit more tedious, but I'm one who simply doesn't enjoy being unsold. Delivery and tech sup relatively quick. The time with the business manager was a bit more tedious, but I'm one who simply doesn't enjoy being unsold. Delivery and tech support was excellent. More

I enjoy talking with everyone every time I go there and I seem to always leave with a new mini 😃 best car ever🤗 seem to always leave with a new mini 😃 best car ever🤗 More

I specifically requested to have car washed, but again it didn't happend. Same I have highlighted to Cesar Tereso while booking service appointment and inform him about car washed issue , as it was delivered didn't happend. Same I have highlighted to Cesar Tereso while booking service appointment and inform him about car washed issue , as it was delivered without it when I signed the leased , during that time also I requested proper wash and but it wa not which I have shown to person Who dropped the car. More

Always the best service with Matthew! Quick, paperwork ready, rental ready and out the door Quick, paperwork ready, rental ready and out the door More