Ferman MINI of Tampa Bay

All good, but car wash mediocre Improve your car wash Thank you .... That's all Thank you .... That's all More

We have purchased five vehicles from this dealership. That repeat business alone should speak volumes! We also return to this service area exclusively, over the ownership time of our minis. Matthew is ou That repeat business alone should speak volumes! We also return to this service area exclusively, over the ownership time of our minis. Matthew is our go to advisor and goes above and beyond to explain procedures, offer transportation if our vehicles are in for service, and text back in a timely fashion. Matthew is professional and friendly! More

Everyone from sales to management to financing to genius we’re all amazing. I am so glad that I found you all the process was easy and I could tell that every single person had my best interest at heart. Th we’re all amazing. I am so glad that I found you all the process was easy and I could tell that every single person had my best interest at heart. Thank you so much to all of you!! More

Everything was Great. I have been working with Furman for years. Your staff is friendly and honest. They work hard to offer a great experience. I have been working with Furman for years. Your staff is friendly and honest. They work hard to offer a great experience. More

Sara was wonderful. Leah, the genius is exceptional. Matthew in service has been very helpful to me for several years now. Leah, the genius is exceptional. Matthew in service has been very helpful to me for several years now. More

I am not pleased with my most recent experience. This is the third car I’ve had purchased or leased from this dealership, and I expected a higher level of attention to detail and customer care. The This is the third car I’ve had purchased or leased from this dealership, and I expected a higher level of attention to detail and customer care. The person who dropped off my car on my behalf provided clear instructions that all communication should be directed to a specific phone number, as I was out of the country. Despite these instructions, the team continued to use the number on file instead. Because of this, it made the repair process unnecessarily stressful and difficult to manage remotely. I would have expected better attention to the instructions that were clearly given at drop-off. Granted this experience is not a usual experience I have when dealing with the service department. I usually deal with Matthew and he communicates very well. I received a message asking how my service was from Cesar and I explained I was unhappy and no response. I expected better customer care. More

They took care of what I needed very quickly Good communication and work was done fast communication and work was done fast More

Easy Always a good experience when I am there at the dealership. Easy process, in and out. dealership. Easy process, in and out. More

Super knowledgeable. Transparent and willing to work with you Pleasant and friendly Great volume of inventory Transparent and willing to work with you Pleasant and friendly Great volume of inventory More

They were timely, kind, and showed me the video of the issues. Offered a ride service instead of having to wait in person so I could get home to care for my sick dog. issues. Offered a ride service instead of having to wait in person so I could get home to care for my sick dog. More