Ferman MINI of Tampa Bay - Service Center

Everyone is so incredibly nice at this dealership! I really appreciate being greeted immediately upon arriving on their service drive. This department is like a well-oiled machine. They are so orga I really appreciate being greeted immediately upon arriving on their service drive. This department is like a well-oiled machine. They are so organized and kind to everyone who arrives. They explain absolutely everything they are going to do and what they find. I watched as others were greeted and informed of their vehicle's needs. This is hands down the best place to buy and service your vehicle as far as I'm concerned. More

Everyone is so incredibly nice at this dealership! I really appreciate being greeted immediately upon arriving on their service drive. This department is like a well-oiled machine. They are so orga I really appreciate being greeted immediately upon arriving on their service drive. This department is like a well-oiled machine. They are so organized and kind to everyone who arrives. They explain absolutely everything they are going to do and what they find. I watched as others were greeted and informed of their vehicle's needs. This is hands down the best place to buy and service your vehicle as far as I'm concerned. More

It was a wonderful experience, from start to finish. I live 3 hours away from this dealership and the salesperson,Santos and Dallas went beyond! Santos made a video and handled everything over the pho I live 3 hours away from this dealership and the salesperson,Santos and Dallas went beyond! Santos made a video and handled everything over the phone. Then Dallas handled everything when I got there to buy the house. It really was terrific! I would definitely recommend this dealership!! More

Excellent service! ! Courtney explained everything so the process was seamless! The guys took great care with my car!! Wonderful experience! Everyone I came in conta ! Courtney explained everything so the process was seamless! The guys took great care with my car!! Wonderful experience! Everyone I came in contact with was friendly and helpful!! More

Lovely people who treat you as a human - both in service and in sakes. Long time customer and plan to continue to be! Love this dealership! and in sakes. Long time customer and plan to continue to be! Love this dealership! More

Courtney was excellent ! She was professional and kept me informed on the progress of the work on my car. I like that you can see the issues / repairs needed and have the opt She was professional and kept me informed on the progress of the work on my car. I like that you can see the issues / repairs needed and have the option to choose what you want done. More

Excellent service I’m very pleased with the service, Courtney was very helpful and efficient. Thank you Courtney was very helpful and efficient. Thank you More

My Mini Countryman was towed in and I found out I needed a new engine, Matthew worked with me and my insurance to get it fixed, he kept me updated and even helped me get into loaner which was a life saver. a new engine, Matthew worked with me and my insurance to get it fixed, he kept me updated and even helped me get into loaner which was a life saver. Courtney was also very helpful when Matthew was unavailable. My car is now running better than it was before. The whole team at Ferman are the most friendly and helpful! I would give 10 stars if I could. More

Matt is the best! He's so patient and kind. Walked this tech-dork through the work order signature over the phone. He's a keeper! Ferman not providing me with a wh He's so patient and kind. Walked this tech-dork through the work order signature over the phone. He's a keeper! Ferman not providing me with a wheel lock tool, not so much. Roadside assistance on my MINI was amazing. The tow truck arrived in 20 minutes and the Uber in 5. Thanks for mailing me the Kindle I left behind! I actually never opened my Kindle because I walked in and out of there so fast. More

Mini cooper we purchased is pristine and as described! I relied on their sales team Sarah Griffith and Michael Stanton on the vehicle and trusted them since I’m purchasing from another state. Excellent co I relied on their sales team Sarah Griffith and Michael Stanton on the vehicle and trusted them since I’m purchasing from another state. Excellent communication and service. More